LiuGong’s new customer experience facility opens

LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers. The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional
March 28, 2017 Read time: 2 mins
269 LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers.

The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional support including training, hands-on operations, professional skill appraisal, competition, customer experience, and technology exchange. The initiative will build a practical base for both LiuGong and LVTC to cultivate industry talent within the region, and also allow LiuGong to improve its customer service and enhance after-sales service.

The facility covers an area of 40,000m2 in which the building area is 10,000m2. The construction will be finished in two stages. Work is now completed for the first stage, including practical labs for axles, gearboxes, engines, hydraulic systems, electrical systems of construction equipment. Training classrooms are put into use as well. Work on the second stage will start in July and will include the construction of the outdoor fields which will provide operation and customer experience opportunities.
Finance & Funding

For more information on companies in this article

Related Content

  • Metso eyes electric Lokotrack range
    August 22, 2022
    In response to the growing demand for sustainable solutions, Metso Outotec is conducting a programme to develop a new, complete range of electrically driven track-mounted crushers and screens
    Read More
  • Road savvy WIM prolongs highways and saves nations vital cash
    May 28, 2013
    A leading WIM system manufacturer is playing a key role in efforts to reduce the number of overloaded trucks costing developing economies around the world billions of dollars in accidents and damage to roads, while another company has won a major contract in South America. Guy Woodford reports. The prevalence of overloaded trucks on the road networks of developing countries and the accidents and structural damage they cause wastes valuable, limited resources in some of the world’s poorest economies, diverti
    Read More
  • Key developments are changing the face of the machine control market
    April 4, 2013
    Various business moves are changing the face of the machine control sector - Mike Woof reports An array of developments, both business moves and new technologies, are changing the focus for the machine control segment of the construction equipment sector. For a long time three firms, Leica Geosystems, Trimble and Topcon, have dominated this segment. The three are retaining their strong positions in the market but are seeing additional competition from Hemisphere and MOBA. Arguably the biggest news is that T
    Read More
  • A competitive market
    August 2, 2012
    Competition is increasing in the earthmoving sectors, and for some companies market share is improving The wheeled loader market is becoming more competitive, with a number of firms now challenging the leading players, Caterpillar, Komatsu and Volvo. In other earthmoving product sectors such as excavators, companies such as Case, Doosan, Hyundai, JCB, Liebherr and Volvo are becoming more aggressive in terms of sales and are capturing market share. Case is gearing up its operations in Western Europe, Eastern
    Read More

Highlighted Content