LiuGong’s new customer experience facility opens

LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers. The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional
March 28, 2017 Read time: 2 mins
269 LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers.

The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional support including training, hands-on operations, professional skill appraisal, competition, customer experience, and technology exchange. The initiative will build a practical base for both LiuGong and LVTC to cultivate industry talent within the region, and also allow LiuGong to improve its customer service and enhance after-sales service.

The facility covers an area of 40,000m2 in which the building area is 10,000m2. The construction will be finished in two stages. Work is now completed for the first stage, including practical labs for axles, gearboxes, engines, hydraulic systems, electrical systems of construction equipment. Training classrooms are put into use as well. Work on the second stage will start in July and will include the construction of the outdoor fields which will provide operation and customer experience opportunities.
Finance & Funding

For more information on companies in this article

Related Content

  • A new road maintenance approach developed jointly can improve efficiency
    April 11, 2013
    Innovative road maintenance solutions in Austria. A sophisticated system for managing maintenance tasks has been developed in Austria to meet the specific needs of a highway concession package. Bonaventura Straßenerhaltungs-GmbH is a 100%-owned business of the French company Egis Road Operation S.A., and was founded to provide the road maintenance services of the first Austrian PPP infrastructure project "Ypsilon"(PPP-Ostregion, Paket 1) granted by ASFINAG. The concessionaire won a 30-year contract in 2006
    Read More
  • Software advances from around the globe
    April 24, 2013
    A quick look at various software development in highways – Adrian Greeman. Software for BIM processes, internet cloud based computing to link site and office, and the use of laser scan point-cloud data continue to be the central themes for major software suppliers in the road design area. Developments go hand in hand with the recent strategic agreements that firms like Autodesk and Bentley Systems have made with major survey companies, Topcon and Trimble respectively. The tie-ups, along with acquisitions, m
    Read More
  • HIDROMEK reaches milestone
    February 19, 2021
    HIDROMEK has reached a key sales milestone.
    Read More
  • Big excavators go ‘e’
    September 28, 2023
    These days, even those beasts of the construction site – excavators – have a date with sustainability, despite the huge amount of electric power needed to operate a machine that pushes about high loads of dirt.
    Read More

Highlighted Content