Caterpillar’s new Dubai training facility

Caterpillar has established a regional training centre in Dubai This new technical and sales training facility is intended to support over 7,000 Cat dealer technicians in the Africa and Middle East (AME) region. The facility is offering hands-on machines and power systems technical and sales training to Caterpillar’s dealers and customers in the AME.
July 15, 2016 Read time: 2 mins
The new facility is designed to offer high level training

Caterpillar has established a regional training centre in Dubai

This new technical and sales training facility is intended to support over 7,000 Cat dealer technicians in the Africa and Middle East (AME) region.

The facility is offering hands-on machines and power systems technical and sales training to 178 Caterpillar’s dealers and customers in the AME.

At an investment of more than US$7 million, the approximately 1,700m2 facility employs around 40 people, with high-level technical staff primarily recruited from the region. The more than 7,000 technicians at AME Cat dealers have some of the most direct connections with Caterpillar customers as they service and maintain their equipment.

“Our Training Center in Dubai is a key part of our plans for the Middle East and Africa and will ensure Caterpillar and our dealers can be relied upon for providing unsurpassed support to our customers. This is an important region for Caterpillar and we expect to see strong, continued growth for our customers, and we will grow to support that,” commented Nigel Lewis, vice president with responsibility for Caterpillar’s EAME Distribution Division.

The centre will also feature a lab for scheduled oil sampling analysis that will help meet critical customer required turnaround time of emergency samples and reduce downtime of Caterpillar products in the region. The centre will be located at Caterpillar's Middle East parts distribution centre and regional sales and marketing office in Jebel Ali, Dubai.

For more information on companies in this article

Related Content

  • Asphalt plant development is heading in different directions?
    June 14, 2017
    Developments in asphalt plant technology are seeing major gains in energy efficiency and the use of RAP but some manufacturers are moving in different directions - Mike Woof writes. Asphalt Drum Mixers is offering its EX120 asphalt plant as a solution for producers needing a portable counterflow plant that can process high percentages of RAP. The plant features single-drum counterflow technology and is said to be compact, with a capacity of 120tonnes/hour, while the firm says that the machine meets all fede
    Read More
  • Dressta’s new dozers part of ambitious growth vision
    May 13, 2015
    Earthmoving equipment manufacturer Dressta is launching the first of three new hydraulic crawler dozers later this year, and has ambitious growth plans funded by parent company LiuGong, the Chinese construction equipment manufacturing giant. Guy Woodford reports Dressta’s trio of new hydraulic crawler dozers represent exciting additions to the dozer market and are the first results of parent company LiuGong’s significant R&D investment in the Polish firm, which it bought in 2012. Being launched in Q
    Read More
  • Dressta expands presence in Indonesia
    August 12, 2019
    Dressta is expanding its presence in the important Indonesian construction machinery market. Dressta’s exclusive dealer for Indonesia, Intraco Penta Prima Servis, now has a branch located in Surabaya. This branch is an exclusive location for Dressta brand machinery intended to serve customers in the region. Intraco Penta has a long history of distributing construction machinery in Indonesia and has a team of experienced staff. The firm provides parts and service support for the Dressta brand to the cons
    Read More
  • Increasing quarry efficiency in Senegal
    November 2, 2022
    Every year, three million tonnes of basalt rock, from gravel to riprap, are taken from the Gécamines Quarries in Diack, Senegal, for use in public and maritime work sites. The quarry also produces around 500,000tonnes of limestone for use in cement factories and construction projects in the region – making the site essential for infrastructure development in West Africa.
    Read More

Highlighted Content