Caterpillar’s new Dubai training facility

Caterpillar has established a regional training centre in Dubai This new technical and sales training facility is intended to support over 7,000 Cat dealer technicians in the Africa and Middle East (AME) region. The facility is offering hands-on machines and power systems technical and sales training to Caterpillar’s dealers and customers in the AME.
July 15, 2016 Read time: 2 mins
The new facility is designed to offer high level training

Caterpillar has established a regional training centre in Dubai

This new technical and sales training facility is intended to support over 7,000 Cat dealer technicians in the Africa and Middle East (AME) region.

The facility is offering hands-on machines and power systems technical and sales training to 178 Caterpillar’s dealers and customers in the AME.

At an investment of more than US$7 million, the approximately 1,700m2 facility employs around 40 people, with high-level technical staff primarily recruited from the region. The more than 7,000 technicians at AME Cat dealers have some of the most direct connections with Caterpillar customers as they service and maintain their equipment.

“Our Training Center in Dubai is a key part of our plans for the Middle East and Africa and will ensure Caterpillar and our dealers can be relied upon for providing unsurpassed support to our customers. This is an important region for Caterpillar and we expect to see strong, continued growth for our customers, and we will grow to support that,” commented Nigel Lewis, vice president with responsibility for Caterpillar’s EAME Distribution Division.

The centre will also feature a lab for scheduled oil sampling analysis that will help meet critical customer required turnaround time of emergency samples and reduce downtime of Caterpillar products in the region. The centre will be located at Caterpillar's Middle East parts distribution centre and regional sales and marketing office in Jebel Ali, Dubai.

For more information on companies in this article

Related Content

  • XCMG sets out six stage path for future plans
    October 14, 2013
    XCMG has seen strong exports, with one deal in particular providing a major boost to turnover - Mike Woof writes It is rare that a single machine order can provide a substantial portion of a large manufacturer’s annual results. However the firm’s massive contract signed with the Venezuelan Government was a major boost to XCMG; the supply of no less than 6025 machines in a deal worth some US$750 million. This order came at an important time for the company when the world demand for construction equipment sl
    Read More
  • LiuGong is investing in its facilities and product line
    January 6, 2017
    The acquisition of the HSW firm making the Dressta bulldozers has been strategically important for LiuGong. This facility is its first factory in Europe and has brought with it a very well-proven product line. The factory has benefited from a number of changes and David Beatenbough, vice president of LiuGong research and development said, “What we’ve found is that every machine tool is old but the maintenance has been tremendous. We’ve only had to replace one or two machine tools. So for this year we’ve bee
    Read More
  • LiuGong is investing in its facilities and product line
    November 29, 2012
    The acquisition of the HSW firm making the Dressta bulldozers has been strategically important for LiuGong. This facility is its first factory in Europe and has brought with it a very well-proven product line. The factory has benefited from a number of changes and David Beatenbough, vice president of LiuGong research and development said, “What we’ve found is that every machine tool is old but the maintenance has been tremendous. We’ve only had to replace one or two machine tools. So for this year we’ve bee
    Read More
  • LiuGong closes Dressta deal
    March 21, 2012
    Chinese manufacturer LiuGong Machinery has finalised its agreement to acquire Polish firm HSW (Huta Stalowa Wola) and its distribution subsidiary, Dressta. The agreement was signed by executives from both companies in Warsaw.
    Read More

Highlighted Content