LiuGong’s new customer experience facility opens

LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers. The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional
March 28, 2017 Read time: 2 mins
269 LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers.

The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional support including training, hands-on operations, professional skill appraisal, competition, customer experience, and technology exchange. The initiative will build a practical base for both LiuGong and LVTC to cultivate industry talent within the region, and also allow LiuGong to improve its customer service and enhance after-sales service.

The facility covers an area of 40,000m2 in which the building area is 10,000m2. The construction will be finished in two stages. Work is now completed for the first stage, including practical labs for axles, gearboxes, engines, hydraulic systems, electrical systems of construction equipment. Training classrooms are put into use as well. Work on the second stage will start in July and will include the construction of the outdoor fields which will provide operation and customer experience opportunities.
Finance & Funding

For more information on companies in this article

Related Content

  • Expectations for growth of UAE infrastucture
    February 9, 2012
    The INTERMAT Middle East event is being launched at a pivotal time of major infrastructure development in the region. As with most sectors, the highways industry has not had a fantastic 18 months in the Gulf. Not only has the recession impacted the delivery of projects across the board, GCC Governments' attention have been switching increasingly to rail, as plans to roll out a Gulf-wide rail system gather steam. GCC countries will invest over US$119.6 billion in infrastructure projects over the next decade
    Read More
  • Training programmes in Oman
    May 19, 2015
    A German firm is helping increase output for construction sites in Oman. The company is providing training for a range of different machine types, aiming to reduce the risk of operator errors or machine downtime while optimising productivity, efficiency and profitability. Probst Greiftechnik Verlegesysteme is sending its service technicians around the world to provide training on proper operation and maintenance to dealers and end customers. During individual training sessions, the machine operators can
    Read More
  • Strong investment growth in the world’s highways was a key driver in John Deere and Wirtgen coming together
    December 21, 2017
    John Deere’s recent acquisition of the Wirtgen Group was driven by the way in which two leading equipment manufacturers could come together with no product overlap and target strong investment growth in the world’s highways sector
    Read More
  • SaMoTer Lab to highlight Construction 4.0
    November 16, 2022
    The latest digital technologies, robotics, drones, IoT thinking and 3D printing are among the highlights of a new section within Italy’s SaMoTer construction exhibition in Verona in May.
    Read More

Highlighted Content