LiuGong’s new customer experience facility opens

LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers. The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional
March 28, 2017 Read time: 2 mins
269 LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers.

The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional support including training, hands-on operations, professional skill appraisal, competition, customer experience, and technology exchange. The initiative will build a practical base for both LiuGong and LVTC to cultivate industry talent within the region, and also allow LiuGong to improve its customer service and enhance after-sales service.

The facility covers an area of 40,000m2 in which the building area is 10,000m2. The construction will be finished in two stages. Work is now completed for the first stage, including practical labs for axles, gearboxes, engines, hydraulic systems, electrical systems of construction equipment. Training classrooms are put into use as well. Work on the second stage will start in July and will include the construction of the outdoor fields which will provide operation and customer experience opportunities.
Finance & Funding

For more information on companies in this article

Related Content

  • AEM – US construction sector “remains resilient” amid Covid-19 pandemic
    April 8, 2020
    US firms have job sites to run but are still helping prevent the spread of the coronavirus.
    Read More
  • Advanced asphalt plants being developed
    April 7, 2017
    The Fayat Group is developing its asphalt plant range with its Marini-Ermont product offerings - Mike Woof writes The Fayat Group is a major player in the global asphalt plant sector with its Marini and Ermont brands and is further developing both product ranges. The latest machines have been designed to cater to a wide array of customer needs, from large, fixed high-production plants to its compact super portable units, as well as from high sophistication down to more basic technology for developing mar
    Read More
  • Conexpo sets out comprehensive training programme for exhibition
    January 6, 2017
    The Conexpo organisers are offering a comprehensive education programme at the exhibition, as well as at its partner IFPE 2014 event. In addition, more than 95 allied associations and groups are official show supporting organisations, while hundreds of industry meetings and conventions will be held at the shows and key countries for industry business are hosting international exhibit pavilions.
    Read More
  • Conexpo sets out comprehensive training programme for exhibition
    January 13, 2014
    The Conexpo organisers are offering a comprehensive education programme at the exhibition, as well as at its partner IFPE 2014 event. In addition, more than 95 allied associations and groups are official show supporting organisations, while hundreds of industry meetings and conventions will be held at the shows and key countries for industry business are hosting international exhibit pavilions.
    Read More

Highlighted Content