LiuGong’s new customer experience facility opens

LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers. The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional
March 28, 2017 Read time: 2 mins
269 LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers.

The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional support including training, hands-on operations, professional skill appraisal, competition, customer experience, and technology exchange. The initiative will build a practical base for both LiuGong and LVTC to cultivate industry talent within the region, and also allow LiuGong to improve its customer service and enhance after-sales service.

The facility covers an area of 40,000m2 in which the building area is 10,000m2. The construction will be finished in two stages. Work is now completed for the first stage, including practical labs for axles, gearboxes, engines, hydraulic systems, electrical systems of construction equipment. Training classrooms are put into use as well. Work on the second stage will start in July and will include the construction of the outdoor fields which will provide operation and customer experience opportunities.
Finance & Funding

For more information on companies in this article

Related Content

  • LiuGong introduces productive, high quality wheeled loader
    January 6, 2017
    LiuGong is aiming its new 856H wheel loader squarely at the European market. The high performance machine features full EU Stage IV regulation compliance and I said to introduce a new level of productivity and serviceability to the European market. A spokesperson for the firm said, “It’s really a western-design machine.”
    Read More
  • Fayat finalises Dynapac deal and closes acquisition
    October 5, 2017
    Fayat has now completed its acquisition of Dynapac. French firm Fayat has acquired the Road Construction Equipment Division of Atlas Copco, which manufactures rollers for asphalt and soil applications, pavers and planers. These products are known under the Dynapac trade name. The agreement includes sales and services operations in 37 countries, production units in four countries: Sweden, Germany, Brazil and China and a production partnership in India.
    Read More
  • Versatile small construction equipment
    February 9, 2012
    Smaller construction equipment offers versatile options, particularly on highway repair and maintenance projects. Patrick Smith reports. Visitors to any highway construction site across the world will see a sizeable amount of utility equipment in action carrying out a variety of tasks. Indeed, because of its smaller, more compact size, such multi-task equipment is essential when repair and maintenance projects are being carried out, particularly in urban areas where space may be limited.
    Read More
  • Caterpillar has a Vision that includes total project site overview
    April 5, 2016
    Caterpillar may be on its financial back foot, but a recent event showed the company has a vision far beyond this or the next financial year – David Arminas reports. Many construction machinery manufacturers have some data collection and analysis systems for their heavy equipment. For a good decade, manufacturers have been moving in this direction, first as retrofit packages on machines in the field and increasingly as standard on newer models. Caterpillar is no exception among manufacturers that are movin
    Read More

Highlighted Content