LiuGong’s new customer experience facility opens

LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers. The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional
March 28, 2017 Read time: 2 mins
269 LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers.

The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional support including training, hands-on operations, professional skill appraisal, competition, customer experience, and technology exchange. The initiative will build a practical base for both LiuGong and LVTC to cultivate industry talent within the region, and also allow LiuGong to improve its customer service and enhance after-sales service.

The facility covers an area of 40,000m2 in which the building area is 10,000m2. The construction will be finished in two stages. Work is now completed for the first stage, including practical labs for axles, gearboxes, engines, hydraulic systems, electrical systems of construction equipment. Training classrooms are put into use as well. Work on the second stage will start in July and will include the construction of the outdoor fields which will provide operation and customer experience opportunities.
Finance & Funding

For more information on companies in this article

Related Content

  • Optimising operations with construction software gains
    May 20, 2015
    Innovations in construction software are helping boost project efficiency and optimising project operations – Clive Davidson writes Over the past decade, while construction engineers have been putting up buildings or infrastructure, software engineers have been developing a parallel universe where virtual buildings or infrastructure can be created in ever increasing detail. What started with 2D architectural drawings in computer-aided design (CAD) systems, has become a multi-dimensional world, with 3D ge
    Read More
  • BICES confidence
    February 28, 2012
    The organisers of the BICES 2011 event claim that this will be a world class exhibition.
    Read More
  • IRF opens path to its vital world meeting event in Riyadh
    April 3, 2013
    Building on the success of its past World Meetings, International Road Federation (IRF) is poised for its 17th IRF World Meeting & Exhibition, held this year in Riyadh, November 9–13. Hosted by IRF chairman and mayor of Riyadh, Eng Abdullah A. Al-Mogbel, this quadrennial meeting and exhibition promises to be the premier event for global transportation professionals in 2013. Eng Al-Mogbel said this year’s event “will set new global standards of excellence and bring together a wide range of internationally re
    Read More
  • Attitude is key to sustainability, says Volvo CE’s Thomas Bitter
    June 27, 2018
    Whether you are in the global Volvo Ocean Race or working on-site locally, sustainability is about attitude as much as technology. David Arminas reports. Technology, sustainability and safety. We ignore these often related themes at our peril. This was the key point made by Volvo Group chief executive Martin Lundstedt during his brief opening presentation at the start of the Building Tomorrow Conference in Spain last October. The conference took place within the harbour of Alicante that was bustling wit
    Read More

Highlighted Content