LiuGong’s new customer experience facility opens

LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers. The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional
March 28, 2017 Read time: 2 mins
269 LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers.

The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional support including training, hands-on operations, professional skill appraisal, competition, customer experience, and technology exchange. The initiative will build a practical base for both LiuGong and LVTC to cultivate industry talent within the region, and also allow LiuGong to improve its customer service and enhance after-sales service.

The facility covers an area of 40,000m2 in which the building area is 10,000m2. The construction will be finished in two stages. Work is now completed for the first stage, including practical labs for axles, gearboxes, engines, hydraulic systems, electrical systems of construction equipment. Training classrooms are put into use as well. Work on the second stage will start in July and will include the construction of the outdoor fields which will provide operation and customer experience opportunities.
Finance & Funding

For more information on companies in this article

Related Content

  • Mott MacDonald to acquire South African engineering specialist PDNA
    April 25, 2013
    Mott MacDonald, the global engineering, management and development consultant, is to acquire the Johannesburg-based engineering specialist, PD Naidoo & Associates. Under the deal which will see the activities of the two companies in southern Africa come together to create an 800-employee concern, the new Mott MacDonald PDNA business will provide a much extended, multi-sector capability for the entire sub-Saharan region. Subject to approval by the Competition Commission of South Africa, the move is said to b
    Read More
  • Strong performance sees Wirtgen Group bullish
    September 30, 2014
    The Wirtgen Group reports that strong financial performance is expected for 2014. Full results are not yet available for 2014 but the privately held, family owned firm is confident for good results. Joint president Jürgen Wirtgen said, “Sales for 2014 will reach €1.95 billion.” He explained that for the first half of 2013, turnover reached €285 million, whereas for the first six months of 2014, turnover reached €329 million, a jump of 15%. The second half of the year is also looking healthy with the firm on
    Read More
  • Podium finish for Indonesia’s new racetrack paver
    November 23, 2021
    The first machines to complete a circuit of Indonesia’s new Mandalika International motorsport track were a series of Bomag pavers and rollers. They can claim a best-in-class finish when it comes to creating the ultimate surface for a competitive racing track.
    Read More
  • A European Deere?
    July 4, 2018
    Iconic US manufacturer John Deere is back in Europe, thanks to its purchase of Wirtgen. David Arminas looks at what’s in store The gods were smiling on the Wirtgen Group for the company’s Road Technology Days 2018 event. This year it was held in summer-like weather at the recently expanded Voegele plant near Mannheim in Germany. Within days in northern Europe the season dramatically changed from dreary chilly late winter to glorious high temperatures, just in time to bathe the amassed demonstration equi
    Read More

Highlighted Content