LiuGong’s new customer experience facility opens

LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers. The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional
March 28, 2017 Read time: 2 mins
269 LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers.

The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional support including training, hands-on operations, professional skill appraisal, competition, customer experience, and technology exchange. The initiative will build a practical base for both LiuGong and LVTC to cultivate industry talent within the region, and also allow LiuGong to improve its customer service and enhance after-sales service.

The facility covers an area of 40,000m2 in which the building area is 10,000m2. The construction will be finished in two stages. Work is now completed for the first stage, including practical labs for axles, gearboxes, engines, hydraulic systems, electrical systems of construction equipment. Training classrooms are put into use as well. Work on the second stage will start in July and will include the construction of the outdoor fields which will provide operation and customer experience opportunities.
Finance & Funding

For more information on companies in this article

Related Content

  • Upbeat in Beijing for BICES number 15
    January 22, 2020
    This year’s BICES exhibition in Beijing showcased much machinery destined for export to emergent countries that are taking advantage of China’s Belt and Road Initiative
    Read More
  • Liebherr achieves record turnover in 2012
    April 10, 2013
    The Liebherr Group achieved its highest turnover in its history in 2012. Turnover climbed over than 9% to €9.1 billion, while the company invested a total of €840 million in its operations. The 2012 business year progressed well for the Liebherr Group. Although the reduced dynamism of the world economy had a noticeable effect on orders received in the final months of the year, this no longer influenced turnover significantly. The Group increased its total turnover in the past business year by more than €760
    Read More
  • Liebherr’s €580 million sales growth
    April 3, 2025
    Liebherr has seen a €580 million sales growth for 2024.
    Read More
  • Asphalt paving design advances
    June 15, 2012
    A diverse array of advanced paver designs is now being offered in the asphalt paving sector – Mike Woof reports With the World of Asphalt and INTERMAT 2012 events having both taken place in recent months, a series of innovations have been introduced for the asphalt paving market. Developments have come to market that widen the array of both US and European asphalt paving systems and all the major manufacturers have developed new pavers and materials feeders to meet the latest emissions requirements. Demand
    Read More

Highlighted Content