LiuGong’s new customer experience facility opens

LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers. The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional
March 28, 2017 Read time: 2 mins
269 LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers.

The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional support including training, hands-on operations, professional skill appraisal, competition, customer experience, and technology exchange. The initiative will build a practical base for both LiuGong and LVTC to cultivate industry talent within the region, and also allow LiuGong to improve its customer service and enhance after-sales service.

The facility covers an area of 40,000m2 in which the building area is 10,000m2. The construction will be finished in two stages. Work is now completed for the first stage, including practical labs for axles, gearboxes, engines, hydraulic systems, electrical systems of construction equipment. Training classrooms are put into use as well. Work on the second stage will start in July and will include the construction of the outdoor fields which will provide operation and customer experience opportunities.
Finance & Funding

For more information on companies in this article

Related Content

  • New developments for soil compaction market
    March 6, 2015
    New compaction machines will meet the latest emission standards for Europe and North America while firms from China are also competing globally - Mike Woof writes. The market for compaction equipment has become very competitive in recent years, most notably in the segment for soil compactors. The major US and European firms have developed more productive machines for use in both developed and developing markets. Meanwhile Chinese manufacturers are also competing in the soil compaction segment for the local
    Read More
  • Oslo University research
    June 29, 2021
    Oslo University is receiving funding for technology research.
    Read More
  • Brazil’s booming economy fuels infrastructure demand
    January 9, 2013
    The emergence of Brazil as a major economic force and its need to improve infrastructure is proving a magnet for investment. Patrick Smith reports. Brazil is now the sixth biggest economy in the world according to its Finance Minister Guido Mantega. The largest country in South America with a population of 190 million and one of the BRICS, (Brazil, Russia, India, China, South Africa, Brazil’s economy grew 2.7% in 2011 and is now worth $2.5 trillion, having overtaken the UK. With big oil and gas reserves sti
    Read More
  • Cifa focuses on new technology for 2014
    March 11, 2014
    In 2014 Zoomlion-owned Cifa plans to manufacture a further 15 of its innovative hybrid Energya 8 and 9 plug-in truck mixer prototypes to add to its two existing models. The globally renowned concrete equipment sector firm also aims to sell the first of these new plug-in truck mixer models next year. Among the new machines and equipment resulting from a €2 million-a-year R&D investment in Cifa and Zoomlion products over the last five years, the Energya 8 and 9 models, the latter of which was launched at bau
    Read More

Highlighted Content