LiuGong’s new customer experience facility opens

LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers. The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional
March 28, 2017 Read time: 2 mins
269 LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers.

The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional support including training, hands-on operations, professional skill appraisal, competition, customer experience, and technology exchange. The initiative will build a practical base for both LiuGong and LVTC to cultivate industry talent within the region, and also allow LiuGong to improve its customer service and enhance after-sales service.

The facility covers an area of 40,000m2 in which the building area is 10,000m2. The construction will be finished in two stages. Work is now completed for the first stage, including practical labs for axles, gearboxes, engines, hydraulic systems, electrical systems of construction equipment. Training classrooms are put into use as well. Work on the second stage will start in July and will include the construction of the outdoor fields which will provide operation and customer experience opportunities.
Finance & Funding

For more information on companies in this article

Related Content

  • Utility machines with cutting edge design and efficiency
    May 29, 2013
    Utility machines with standout efficiency and cutting-edge cab design have come onto the market during the first few months of 2013. Guy Woodford looks at some of them. Case Construction Equipment and New Holland Construction have brought out what they claim are the market’s first Tier 4 Final emissions standard midi-excavators. The CX75C SR and CX80C models from Case are said to offer more performance power and greater operator cabin comfort than previous models. Tier 4 Final standards are said to have bee
    Read More
  • HyperTunnel and U Birmingham to cooperate
    December 30, 2022
    HyperTunnel, based in the UK, said its new construction methods will reduce carbon footprints by building tunnels more than 10 times faster and at half the cost of conventional methods.
    Read More
  • Hexagon buys SCCS, a supplier of Leica Geosystems in the UK
    January 13, 2016
    Hexagon has acquired Paul MacArthur Limited, SCCS – a UK supplier of surveying equipment to the engineering and infrastructure market and a Leica Geosystems distributor for over 20 years. SCCS, based in Cambridge, England, provides surveying solutions across the country, offering customers rent, purchase and service options in the road, rail and construction projects. “As the UK continues to fund major infrastructure projects with more stringent processes related to Building Information Modelling (BIM
    Read More
  • New president, new plan
    July 19, 2012
    Special ECED meeting approves Action Plan to create stronger EU representation for distributors Members of the European Confederation of Equipment Distributors (ECED) have endorsed an Action Plan aimed at strengthening the distributors' association at EU level. This was agreed at an Extraordinary General Assembly in Brussels, Belgium, convened by newly-elected ECED President, Dr. José Gameiro, in his role as board member of ACAP (the Portuguese Cars and Machinery Association). The meeting asked the ECED
    Read More

Highlighted Content