Hitachi: new European parts centre

Hitachi Construction Machinery (Europe)/(HCME) has said that it is increasing its focus on the supply of spare parts with the opening of a new European parts centre in April 2011. This represents a significant investment of €e12million in the 53,000m2 facility (22,000m2 covered), formerly owned by the car manufacturer Citroën and located in the city of Oosterhout in the south of The Netherlands. HCME's existing 7,600m2 European parts centre is also situated in Oosterhout, but the move to the new complex wil
February 8, 2012 Read time: 2 mins
233 Hitachi Construction Machinery (Europe)/(HCME) has said that it is increasing its focus on the supply of spare parts with the opening of a new European parts centre in April 2011.

This represents a significant investment of €e12million in the 53,000m2 facility (22,000m2 covered), formerly owned by the car manufacturer Citroën and located in the city of Oosterhout in the south of The Netherlands.

HCME's existing 7,600m2 European parts centre is also situated in Oosterhout, but the move to the new complex will help to enhance the Hitachi support chain after-sales programme. The supply of Hitachi genuine parts is a key link in the 'chain of service' provided by HCME to protect its customers' investment in Hitachi construction machinery.

The new state-of-the-art centre will have the capacity to stock over 90,000 individual parts line items for onward distribution to authorised Hitachi dealers and customers throughout Europe, Middle East, Russia/CIS and Africa. This includes a special chemical storage area for Hitachi lubricants and a 14m high storage facility for larger items.

The warehouse activities will be supported by a dedicated warehouse management system, which will guide the warehouse operatives in unpacking received parts, storage, picking, packing and shipping. This system will enable more than 70 employees (42 in the warehouse) to handle up to 800 packages each day and 70,000 parts line items every month.

The overall aims of this strategic development are to meet the requirements of the Japanese manufacturer's expanding customer base and increase sales in this important sector of the construction industry.

"HCME is delighted that it has secured such an impressive new facility for its European parts operation. The collective goals are to increase the efficiency of the warehouse operation, to improve the storage and handling processes and to offer an enhanced level of service to Hitachi dealers and customers," says HCME parts general manager, Hiromasa Moriwaki.

"With parts availability increased up to 95%, this will also have a positive impact on HCME's business operations and reinforce its 'reliable solutions' corporate slogan."
Engines, Components & Tyres

For more information on companies in this article

Related Content

  • Hitachi ZX135US-5 and ZX210LC-5 excavators work in Sjodalen valley
    July 7, 2016
    Norwegian contractor Skogen has started building a service road for a log-cabin development in Norway’s Sjodalen valley. More than 90 of the 120m2 cabins are being constructed to order and the project is scheduled to be completed within the next 12 months. The Vågå-based company was set up in 1982 by owner Ola Skogen and is firmly focused on general construction activities including groundworks and roads, as well as foundations, drainage and utilities for log cabins. The contractor’s medium excavat
    Read More
  • Loading and hauling machine improvements will boost quarry production
    July 4, 2014
    Major advances are being seen in the market for loading and hauling machines, with manufacturers developing new solutions for the quarry segment in particular- Mike Woof writes Wheeled loaders and rigid chassis dump trucks are key movers in many quarry operations. New develop-ments have seen the introduction of several new models from key players.
    Read More
  • A bridge of hope?
    July 18, 2012
    As Russia prepares for a major Asia Pacific conference in nearly four years' time, the economic climate is felt in other countries in the region. Patrick Smith reports AUS$1 billion-plus suspension bridge is to be built to link the city of Vladivostok in the far east of Russia and Russky Island. Russia's President Dmitry Medvedev has signed an instruction for construction of the 3,150m long bridge, which is intended to provide access to the 24th Asia Pacific Economic Cooperation (APEC) summit, to be held o
    Read More
  • Indeco: Attached to growth
    July 4, 2023
    Attachment specialist Indeco notes a growing demand for products compatible with smaller-sized excavators, with the company looking to increase its range in response to this market trend.
    Read More

Highlighted Content