Metso signs three new Life Cycle Services contracts with Pacific Rim customers

During the first quarter of 2017, Metso signed three new long-term maintenance contracts with major extraction companies in the Pacific Rim region. Through these new Life Cycle Services (LCS) contracts, Metso will provide improvements in the availability of equipment to meet production targets and reduce maintenance costs in operations. Metso's LCSs include the entire range of Metso services bundled into tailored, easily manageable packages. These service packages can span multiple years and are measured
December 18, 2017 Read time: 2 mins
Metso has developed its service contract presence in the Pacific Region
During the first quarter of 2017, Metso signed three new long-term maintenance contracts with major extraction companies in the Pacific Rim region


Through these new Life Cycle Services (LCS) contracts, 6934 Metso will provide improvements in the availability of equipment to meet production targets and reduce maintenance costs in operations. Metso's LCSs include the entire range of Metso services bundled into tailored, easily manageable packages. These service packages can span multiple years and are measured against strict key performance indicators.

As a forerunner in its field, Metso has several hundred LCS contracts with key players in minerals processing globally. Equivalent to €13.9 million, the new contracts have been booked to Metso's Q1 2017 orders received. “Not all our clients in the Pacific Rim focus on the same opportunities or face the same challenges in the same way. That is why we at Metso Chile recruit, train and manage qualified teams that can offer solutions that meet different customer requirements. Through the LCS offering, we work together to reduce all unforeseen shutdowns,” said Claudio García, vice president of Services for Chile and Argentina.

“Our customers aim for increased reliability, availability and performance by partnering with a spare and wear parts original equipment manufacturer. By choosing Metso Life Cycle Agreements our customers get access to the competence and experience of skilled technicians, full service portfolio bundled with equipment, and an increased cost-effectiveness," said José Luis Olaeta, LCS manager. “We are fully committed to performance, and at the heart of great performance is knowledge. We utilise our deep knowledge and experience as an original equipment manufacturer, systems designed for the transfer of knowledge, and work practices optimised by performing diverse tasks. These new long-term maintenance contracts are the result of our ability to meet customers' needs regarding the mechanical maintenance of the crushing and screening plants, safely and on time," added Aldo Cermenati, senior vice president, Pacific Rim market area.

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