Cofiroute USA installs management system for 91 Express Lanes

Cofiroute USA, which introduced toll road automation on the 91 Express Lanes in Orange County, California, has taken its knowledge of toll road technology to a new level with the installation of a fully integrated back office system for the 91 Express Lanes that manages every operating, reporting and customer service detail.
March 21, 2012 Read time: 2 mins
4125 Cofiroute USA, which introduced toll road automation on the 91 Express Lanes in Orange County, California, has taken its knowledge of toll road technology to a new level with the installation of a fully integrated back office system for the 91 Express Lanes that manages every operating, reporting and customer service detail.

The new system was installed as part of a five-year, US$38.5 million contract awarded earlier this year to Cofiroute USA by the 3300 Orange County Transportation Authority (OCTA) to deploy an integrated system that would include transponder tracking, accounting, a web-based consumer interface and dynamic pricing capabilities.

The company worked with its software partner, TollPlus, to meet the specific requirements of OCTA. This included designing a system that automated many functions and created efficiencies that will permit OCTA to better track toll revenues and control operating costs over the long term. In addition, the new 91 Express Lanes system from Cofiroute USA interfaces with other toll road systems, including the Transportation Corridor Agencies and its toll roads, 261, 241 and 73 in Orange County.

With the new system, OCTA can directly perform most functions and has the flexibility to change system details quickly, such as in its congestion pricing model (changing toll fees based on time of day) and language modifications. Most system modifications can be done quickly without requiring a software upgrade, expensive tech support or installing an entirely new application.

“It was a monumental task to switch over from the legacy systems we had in place and we were fortunate to have such great teams from the OCTA and Cofiroute USA working together, even around the clock, to launch the new system,” said Kirk Avila, general manager of the 91 Express Lanes of OCTA.

“We have streamlined all processes, which will save OCTA time and money in its daily operations,” said Jan Mittermeier, chief operating officer for Cofiroute USA Mittermeier. “OCTA and the 91 Express Lanes have again advanced the level of sophistication in automated toll road management.

"This flexibility is essential for toll road operators who want to minimise waste and maximise revenues,” said Mittermeier. “Working with TollPlus, we have been able to create a completely integrated solution for OCTA and the 91 Express Lanes that meets both their technological and customer service needs, while saving time and money. The result is a much more efficient and streamlined tolling experience for the customer.”
Highway & Network Management

For more information on companies in this article

Related Content

  • Free flow tolling technology is booming
    April 10, 2013
    Jon Masters reports on the latest moves in the free-flow tolling segment. Free-flow tolling of roads and discrete infrastructure, such as bridges and tunnels, is an area of transportation that appears to be booming. Tolling in general is on the up, often still as a means for funding road projects where public sector budgets can no longer cover the necessary costs, but not exclusively so. Several high profile examples of road user charging for ‘demand management’ – the reduction of congestion as part of a wi
    Read More
  • The use of telematics in construction machines is growing
    May 20, 2015
    Demand for telematics technology is growing, as equipment users begin to lean the value of these systems – Alan Dron reports With construction projects increasingly operating to wafer-thin profit margins, any technological assistance that can keep the accounts in the black is welcome. This is particularly the case with those projects where contractors can share a larger slice of the profits if they complete their work ahead of schedule. The downside, of course, is that they also share the pain if the
    Read More
  • Vinci Highways takes over TollPlus
    April 8, 2022
    The French group picked up the remaining 70% of US-based tolling software provider TollPlus.
    Read More
  • Trimble Dimensions 2012 exhibits revolutionising construction technology
    December 14, 2012
    More than 3,500 visitors from 80 countries attending Trimble Dimensions 2012 gained a vital insight into how information technology is revolutionising working practises in, among other fields, heavy civil construction, building construction, surveying, mapping and GIS, and transport and logistics Guy Woodford was among those attending the three-day event at The Mirage hotel in Las Vegas, USA Themed Transform the Way the World Works, Trimble Dimensions 2012 had new hardware and software launches aplenty, as
    Read More

Highlighted Content