Cofiroute USA installs management system for 91 Express Lanes

Cofiroute USA, which introduced toll road automation on the 91 Express Lanes in Orange County, California, has taken its knowledge of toll road technology to a new level with the installation of a fully integrated back office system for the 91 Express Lanes that manages every operating, reporting and customer service detail.
March 21, 2012 Read time: 2 mins
4125 Cofiroute USA, which introduced toll road automation on the 91 Express Lanes in Orange County, California, has taken its knowledge of toll road technology to a new level with the installation of a fully integrated back office system for the 91 Express Lanes that manages every operating, reporting and customer service detail.

The new system was installed as part of a five-year, US$38.5 million contract awarded earlier this year to Cofiroute USA by the 3300 Orange County Transportation Authority (OCTA) to deploy an integrated system that would include transponder tracking, accounting, a web-based consumer interface and dynamic pricing capabilities.

The company worked with its software partner, TollPlus, to meet the specific requirements of OCTA. This included designing a system that automated many functions and created efficiencies that will permit OCTA to better track toll revenues and control operating costs over the long term. In addition, the new 91 Express Lanes system from Cofiroute USA interfaces with other toll road systems, including the Transportation Corridor Agencies and its toll roads, 261, 241 and 73 in Orange County.

With the new system, OCTA can directly perform most functions and has the flexibility to change system details quickly, such as in its congestion pricing model (changing toll fees based on time of day) and language modifications. Most system modifications can be done quickly without requiring a software upgrade, expensive tech support or installing an entirely new application.

“It was a monumental task to switch over from the legacy systems we had in place and we were fortunate to have such great teams from the OCTA and Cofiroute USA working together, even around the clock, to launch the new system,” said Kirk Avila, general manager of the 91 Express Lanes of OCTA.

“We have streamlined all processes, which will save OCTA time and money in its daily operations,” said Jan Mittermeier, chief operating officer for Cofiroute USA Mittermeier. “OCTA and the 91 Express Lanes have again advanced the level of sophistication in automated toll road management.

"This flexibility is essential for toll road operators who want to minimise waste and maximise revenues,” said Mittermeier. “Working with TollPlus, we have been able to create a completely integrated solution for OCTA and the 91 Express Lanes that meets both their technological and customer service needs, while saving time and money. The result is a much more efficient and streamlined tolling experience for the customer.”
Highway & Network Management

For more information on companies in this article

Related Content

  • IBI’s Routemapper charts new territory with Highways England
    September 14, 2016
    Mapping the asset High-speed data collection just got faster for England’s newly created strategic roads operator Highways England’s establishment as a publicly held company in 2015 created a need for a highly accurate asset inventory. This was potentially very costly and had serious safety implications. As well as its relationships with numerous managing agents and contractors, assets include 35,300km of highway, 12,100km of earthworks, 23,200km of safety fences, 150,000 technology assets and sig
    Read More
  • High-tech, high places: 3M in US and MetService in New Zealand
    August 1, 2017
    The US state of Michigan sets up a high-tech test road while New Zealand’s transport officials buy in some high-tech weather forecasting. The road safety division of 3M will provide the US state of Michigan with lane markings and retroreflective signs for a connected vehicle technologies trial along the I-75 highway. Around 5km of the Interstate 75 work zone in Oakland County will be transformed over the next four months to improve safety for drivers and test advanced vehicle-to-infrastructure technologie
    Read More
  • Bentley Systems expanding product range and operations
    March 20, 2019
    Bentley pushes ahead with acquisitions and partnerships Software specialist Bentley Systems is expanding its range of software products both through key acquisitions and in-house developments, as well as developing its partnerships with other firms. Two firms Bentley has bought are UK company Legion (see box) which is a leading provider of advanced pedestrian modelling software. The other acquisiation is the Swedish company Agency9, which offers city-scale digital twin cloud services that will help enabl
    Read More
  • Bentley Systems strikes bridge monitoring deal with AASHTO
    November 15, 2012
    A new partnership between Bentley Systems and the American Association of Highway Transportation Officials (AASHTO) looks set to yield significant cost benefits for the US. This move will see AASHTO and Bentley align to extend AASHTO’s Bridge Management software with Bentley’s Inspectech package. As a result, bridge inspection processes in the US will become more efficient, more accurate and also see major budget reductions. CEO Greg Bentley said, “In the US we spend about US$1 billion/year on bridge inspec
    Read More

Highlighted Content