Skip to main content

Hertfordshire’s impressive Integrated Transport Control Centre

The road network of the southern English county of Hertfordshire, near London, is one of the busiest in the country, with an estimated 4.5 million journeys being made on the network every day. Combine this with the 7,783 reported incidents on Hertfordshire’s roads in 2012 and it’s easy to see how the network becomes congested. This is where the Hertfordshire Integrated Transport Control Centre (ITCC) comes in. From this facility in Hertford, officers from Hertfordshire County Council and their highways c
September 26, 2013 Read time: 3 mins
A Ringway Response Crew tackle a major lorry fuel tank spill after the Hertfordshire Integrated Transport Control Centre (ITCC) notified them of an accident on the busy A1081 near St Albans

The road network of the southern English county of Hertfordshire, near London, is one of the busiest in the country, with an estimated 4.5 million journeys being made on the network every day. Combine this with the 7,783 reported incidents on Hertfordshire’s roads in 2012 and it’s easy to see how the network becomes congested.

This is where the Hertfordshire Integrated Transport Control Centre (ITCC) comes in. From this facility in Hertford, officers from Hertfordshire County Council and their highways contractor 2393 Ringway monitor the road network using a range of CCTV and traffic cameras. Such close monitoring of the roads around the county means that the ITCC operatives can respond quicker than ever before to emergency situations or to ease congestion.

One such situation occurred on the A1081 London Colney Bypass, St Albans, at the end of June 2013. A lorry carrying a full tank of diesel was involved in an incident with a car resulting in contents of the lorry’s fuel tank being spilt on both southbound lanes of the carriageway. The spill stretched for approximately 100m and required immediate action.

After being notified of the incident by Hertfordshire Police at 7.05pm on 25 June, the ITCC dispatched a Ringway Response Crew to investigate.

Once on site, the crew began the diesel clean-up with further crews dispatched by the ITCC as the full extent of the spill became clear. As work began the ITCC monitored the site through CCTV and intelligent transport system cameras in the area, paying close attention to the effect of the necessary road closures on the local network. A number of diversions were put in place and monitored to help ease congestion around the site while work to complete the clean-up continued into the early hours of the morning. With the diversions still in place, the decision was taken that the damage to the carriageway surface was too severe and required resurfacing. Crews from Ringway worked with colleagues from 3281 Eurovia Surfacing to ensure the surface was replaced in a timely manner and the road could be reopened as soon as possible. With all works complete and the surface dried the road closures and diversions were lifted and the road reopened at around 19:30 hours on 26 June.

Throughout the entire incident the ITCC was able to keep stakeholders and the public informed of the works progress and diversion routes through local traffic information broadcasts and social media.

With the introduction of the forthcoming ‘Highways Live’ website, the ITCC will be at the heart of real-time traffic information for the county.

For more information on companies in this article

Related Content

  • Warm mix use in the US and Czech Republic is strong
    May 20, 2014
    The Czech Republic has seen its first ever use of warm mix produced using additive Evotherm - and a survey carried out in the US shows that warm mix is still on the rise there - Kristina Smith reports The troubled Blanka Tunnel in Prague will see the Czech Republic’s first ever use of Evotherm warm mix asphalt (WMA) technology. The 6km tunnel is the longest urban motorway tunnel in Europe and will take the north-west section of the city ring road below ground. Designed as dual carriageway throughout w
  • Gritty decisions need Smart Modelling
    May 27, 2022
    Mark Fisher, principal strategic consultant with Amey Consulting, explains how its data-led Smart Winter modelling improved a UK local government’s winter gritting efficiency by 18%
  • Rising to the challenge
    July 18, 2012
    Visualise today's concept of a major commercial traffic corridor in the western United States. A roadway responsible for delivering goods to Arizona, Nevada and Utah, that also connects Mexico to the United States to Canada through the North American Free Trade Agreement (NAFTA). What springs to mind? A multi-lane highway carrying thousands of vehicles a day past cities at speeds up to 113km/hour, while egress ramps make sure vehicles get safely to city streets and their final destination. This is not the c
  • Eurovia Surfacing gives Windsor the royal treatment
    May 15, 2017
    Eurovia Surfacing recently completed resurfacing works on the prestigious Thames Street in the English city of Windsor – home to the UK royal family’s Windsor Castle. Thames Street runs up the side of the castle to the main gate. Resurfacing was carried out as part of the annual programme of work that Eurovia Surfacing undertakes on behalf of the Royal Borough of Windsor and Maidenhead.