Skip to main content

Help is on hand from Roadtec’s Guardian Telematics

Telematics is giving contractors a greater oversight of the location and performance of their machinery In simple terms, telematics is any integrated use of telecommunications and ICT (information and communications technology). It concerns the sending, receiving and storing of information via telecommunication devices. Typically, this is in conjunction with machine or device control and includes use of global positioning systems, or GPS.
August 17, 2015 Read time: 4 mins
Roadtec to the rescue
Telematics is giving contractors a greater oversight of the location and performance of their machinery

In simple terms, telematics is any integrated use of telecommunications and ICT (information and communications technology). It concerns the sending, receiving and storing of information via telecommunication devices.

Typically, this is in conjunction with machine or device control and includes use of global positioning systems, or GPS.

The real revolution is in the software that translates this information into useful readable data upon which decisions are made. Software uses the information to control production, monitor progress and send out alerts.

Telematics offers contractors the ability to monitor where their equipment is located in real time, which machines are running and the level of productivity being achieved. With GPS and 3-D digital site models, machines can grade, compact, mill and pave with astounding accuracies. Machines can also “tell” owners when it is time for scheduled maintenance and diagnose the cause of mechanical and hydraulic issues.

Telematics systems consist of software, on-machine viewing screens, and wireless signal boosters to send and receive data at the machine. Numerous functions, such as engine data and fuel consumption, can be viewed at the machine, on the owner’s computer screen from a remote location and by a system providers’ support personnel.

“We have developed a custom remote diagnostic system for our machines that can address a problem and correct it to maintain the contractor’s productivity,” says Max Peters, account manager with 1252 Roadtec. “Our Roadtec Guardian Telematics System consists of software, on-machine viewing screens and wireless signal boosters to send and receive data from a machine.”

Numerous functions such as engine performance and fuel consumption can be viewed by the machine’s operator or on a computer screen from a remote location. The data can tell company personnel if an engine is faltering, how much fuel is being burned, if the engine is idle, how long it’s been idling and where the engine is located.

Fleet management can help track assets and save time when a need emerges for a piece of heavy equipment that may be sitting idle on the other side of a jobsite or at another location. Engine diagnostics can prevent costly workflow slow-downs or stoppages.
Engine diagnostics is extremely important. “We’ve taken the next logical step with telematics and can diagnose why a machine’s engine has stopped,” Peters says. “Telematics can tell the contractor that the engine has stopped, whereas our system tells why.”

Telematics promises to tell operators why the engine won’t start, such as a failed neutral switch on a propel joystick or possibly an E-Stop that isn’t activated because a wire is loose. Or perhaps a circuit breaker didn’t “pop”, but failed internally. Additionally, the contractor will be able to see battery voltage levels when cranking the engine.

With telematics, it is possible to monitor and troubleshoot everything from the machine’s fuel consumption to engine codes; starting circuits to cutter circuits; and the machine’s propel functions, load controls, hydraulics, steering circuits, and grade and slope settings. Everything can be seen instantly, even the exact location of the machine via GPS.

With Roadtec’s Guardian, technicians are available 24/7. The support staff technicians see the same machine circuits and systems as live schematics that the contractor sees and can guide them through a fix or do it for them remotely.

But how does it work in practice?

“Our support centre receives a notice from a milling machine working in Florida reporting that the signal from the left front pulse pickup was lost,” says Peters. “A pulse pickup monitors the speed of the hydraulic motors that drive the tracks. On this particular machine, the left front track pulse pickup value showed zero and all other track pulse pickup values were normal.”

 A support centre engineer then logs into that machine in Florida and confirms the condition. The engineer calls the machine owner to alert him of a problem and the customer quickly finds a broken wire.

“The problem was corrected within 30 minutes from the time we received the notice,” says Peters. “Help from technical service is only a phone call away.”

For more information on companies in this article

Related Content

  • Trimble Compaction Control System helps rollers share information in real-time
    April 23, 2015
    Rollers working in tandem will avoid duplicating passes with new Trimble CCS900 Compaction Control System. “With this system, the compactor operators share information at a new level,” said Dwayne Rosie, software sales engineer with the Heavy Civil Construction Division. “The colour mapping on the screen can be transferred from one machine’s screen to the other.” The transfer is done in real-time, meaning each operator knows what area the other has covered. “It’s important on many jobsites, including thos
  • Roadtec’s improved Shuttle Buggy offers increased uptime
    April 23, 2018
    A key development for the latest version of Roadtec’s Shuttle Buggy material transfer vehicle is its improved uptime. As Roadtec continues to develop this machine, it is improving performance and capabilities, boosting output while lowering running costs. The firm first introduced its Guardian telematics system on the Shuttle Buggy some years ago, but has continued to develop the capabilities of this package. The addition of more sensors within the Shuttle Buggy at key points allows performance and wear to
  • Sophisticated plotting
    February 7, 2012
    Leica Geosystems is offering its improved SpiderWeb v4.0 package as part of the new reference station software update. This improved suite of solutions also includes the GNSS Spider v4.0 and SpiderQC v4.0 packages.
  • Game-changing ideas that deliver daily life and continue to evolve
    December 14, 2016
    As World Highways celebrates its 25-year anniversary this month, we thought that it would be a good moment to take a step back and look at the exciting times we live and work in, and pick out a few of the game-changing new products, technologies and services that have brought about so much innovation in our industry over the past quarter of a century. Where will these new ways of thinking and working take us next? The global highways market has been transformed in the lifetime of World Highways by high-v