Hitachi introduces new Global e-Service remote machine monitoring systems

Hitachi Construction Machinery (Europe) has created two new remote machine monitoring systems that have been developed as part of its Global e-Service online application. Available in many languages, Owner’s Site and ConSite are introduced for Zaxis-3 and Zaxis-5 medium and large crawler, and wheeled excavators, as well as ZW-5 wheeled loaders. Global e-Service allows owners to monitor their Hitachi construction machinery remotely. Machines send operational data on a daily basis via GPRS or satellite to w
April 23, 2015 Read time: 2 mins

233 Hitachi Construction Machinery (Europe) has created two new remote machine monitoring systems that have been developed as part of its Global e-Service online application.

Available in many languages, Owner’s Site and ConSite are introduced for Zaxis-3 and Zaxis-5 medium and large crawler, and wheeled excavators, as well as ZW-5 wheeled loaders.

Global e-Service allows owners to monitor their Hitachi construction machinery remotely. Machines send operational data on a daily basis via GPRS or satellite to www.globaleservice.com. This allows immediate access to the new and improved Owner’s Site, and the vital information that is required to support Hitachi machinery and operations on construction job sites.

An automatic service report, ConSite sends a monthly email summarising the information from Global e-Service for each Hitachi machine. This includes a detailed analysis of the operational data, ratios and hours.

The operational data highlights daily working hours and fuel consumption in a colour-coded calendar format. This gives an insight into how productive and efficient each machine has been in the past month.

In addition, in the event of a fault, an emergency alarm report is sent to the owner and the local authorised Hitachi dealer for immediate action.

“Owner’s Site and ConSite will provide information that they can use to maximise the efficiency, minimise downtime and improve the overall performance of their Hitachi fleets,” says Tom van Wijlandt, HCME’s assistant manager service development.

For more information on companies in this article

Related Content

  • Wireless remote control a key feature of new concrete pavers
    March 20, 2012
    Slipform paver manufacturers are currently seeing strong business gains, Mike Woof reports The concrete slipforming sector is seeing strong business gains at present, with high demand for machines right around the globe. In Europe and the US, barrier machines are in particular demand, while in Russia airport paving is top of the agenda. All over the world, airports have to be rebuilt to cope with new large aircraft, and machines are busy operating in Asia, Europe and both North and South America on this
    Read More
  • Doosan launches New CoreTMS Fleet Management System
    August 17, 2015
    Doosan has launched the new CoreTMS state-of-the-art, wireless fleet and asset management system for the company’s excavator, wheel loader and articulated dump truck ranges. The new CoreTMS system offers a web-based fleet management solution which is very useful for monitoring the performance and security of machines and promoting preventative maintenance. It is now available as a standard feature on all new generation Doosan Stage IV compliant excavators. The models include 14tonne all new generation Do
    Read More
  • Hyundai’s R430LC-9A is new Robex excavator model
    June 24, 2014
    With an operating weight of 42.6tonnes, the R430LC-9A is Hyundai’s latest addition to the Robex excavator range. The new model, which slots in between the existing R380LC-9A and the R480LC-9A, is said to be an ideal machine for bulk earthmoving, large civil engineering and quarrying work. At the heart of the R430LC-9A is the low emission and low noise Cummins QSL9 Tier 4 Interim/Stage IIIB engine, which offers a rated power output of 231kW. This engine features the Xtra-High Pressure Injection (XPI) fuel
    Read More
  • Winner Profile: iCITE Data Aggregator by Eberle Design Inc for traffic management
    May 21, 2019
    There is a global need for more intelligent traffic management and enhanced road safety, fuelled by data collection and the useful interpretation of that data into real-time information that provides for effective action by traffic engineers. The prevailing transportation paradigm, one-person-one-vehicle, is forcing the multimodal traffic infrastructure to its limits. With continuous congestion, longer commute times, and increased accidents, agencies are tasked with finding solutions without escalating thei
    Read More

Highlighted Content