Hitachi introduces new Global e-Service remote machine monitoring systems

Hitachi Construction Machinery (Europe) has created two new remote machine monitoring systems that have been developed as part of its Global e-Service online application. Available in many languages, Owner’s Site and ConSite are introduced for Zaxis-3 and Zaxis-5 medium and large crawler, and wheeled excavators, as well as ZW-5 wheeled loaders. Global e-Service allows owners to monitor their Hitachi construction machinery remotely. Machines send operational data on a daily basis via GPRS or satellite to w
April 23, 2015 Read time: 2 mins

233 Hitachi Construction Machinery (Europe) has created two new remote machine monitoring systems that have been developed as part of its Global e-Service online application.

Available in many languages, Owner’s Site and ConSite are introduced for Zaxis-3 and Zaxis-5 medium and large crawler, and wheeled excavators, as well as ZW-5 wheeled loaders.

Global e-Service allows owners to monitor their Hitachi construction machinery remotely. Machines send operational data on a daily basis via GPRS or satellite to www.globaleservice.com. This allows immediate access to the new and improved Owner’s Site, and the vital information that is required to support Hitachi machinery and operations on construction job sites.

An automatic service report, ConSite sends a monthly email summarising the information from Global e-Service for each Hitachi machine. This includes a detailed analysis of the operational data, ratios and hours.

The operational data highlights daily working hours and fuel consumption in a colour-coded calendar format. This gives an insight into how productive and efficient each machine has been in the past month.

In addition, in the event of a fault, an emergency alarm report is sent to the owner and the local authorised Hitachi dealer for immediate action.

“Owner’s Site and ConSite will provide information that they can use to maximise the efficiency, minimise downtime and improve the overall performance of their Hitachi fleets,” says Tom van Wijlandt, HCME’s assistant manager service development.

For more information on companies in this article

Related Content

  • Caterpillar’s 313F excavator and M318 wheel loader shine in Spain
    May 19, 2015
    Caterpillar’s hallmark has been to stake its brand value on the ability to improve on products already considered very good. So it was with some pride that the global group unveiled its new 313F L GC tracked excavator during a dealer and media demonstration conference in Malaga, southern Spain in early March. The 313’s close cousin is the 312E, a high-use machine designed to put in long hours to maximise the owner’s productivity over the machine’s life cycle. The machine’s owner likely gets paid by the h
    Read More
  • Efficient Load Out: the digital solution revolutionising mass excavation projects
    November 15, 2021
    Staying connected to customers and colleagues has never been more important and over the last two years, adoption of innovative technologies that enable this has accelerated in businesses in every sector around the world. And for Volvo Construction Equipment, the construction site is no different. Efficient Load Out is a digital solution which connects machine operators, truck drivers and site managers in real-time to maximise the profitability and sustainability of mass excavation projects
    Read More
  • Advances in earthmoving machines
    May 25, 2016
    New levels of efficiency and sophistication are being seen in the latest earthmoving machines coming to market - Mike Woof writes The earthmoving equipment segment accounts for one of the largest parts of the total market for construction machines. All around the world excavators and articulated dumptrucks (ADTs) can be seen operating on construction sites. With a massive array of manufacturers offering these machines, it is no surprise that the segment is hotly contested. In developed markets firms are
    Read More
  • Caterpillar has a Vision that includes total project site overview
    April 5, 2016
    Caterpillar may be on its financial back foot, but a recent event showed the company has a vision far beyond this or the next financial year – David Arminas reports. Many construction machinery manufacturers have some data collection and analysis systems for their heavy equipment. For a good decade, manufacturers have been moving in this direction, first as retrofit packages on machines in the field and increasingly as standard on newer models. Caterpillar is no exception among manufacturers that are movin
    Read More

Highlighted Content