Hitachi introduces new Global e-Service remote machine monitoring systems

Hitachi Construction Machinery (Europe) has created two new remote machine monitoring systems that have been developed as part of its Global e-Service online application. Available in many languages, Owner’s Site and ConSite are introduced for Zaxis-3 and Zaxis-5 medium and large crawler, and wheeled excavators, as well as ZW-5 wheeled loaders. Global e-Service allows owners to monitor their Hitachi construction machinery remotely. Machines send operational data on a daily basis via GPRS or satellite to w
April 23, 2015 Read time: 2 mins

233 Hitachi Construction Machinery (Europe) has created two new remote machine monitoring systems that have been developed as part of its Global e-Service online application.

Available in many languages, Owner’s Site and ConSite are introduced for Zaxis-3 and Zaxis-5 medium and large crawler, and wheeled excavators, as well as ZW-5 wheeled loaders.

Global e-Service allows owners to monitor their Hitachi construction machinery remotely. Machines send operational data on a daily basis via GPRS or satellite to www.globaleservice.com. This allows immediate access to the new and improved Owner’s Site, and the vital information that is required to support Hitachi machinery and operations on construction job sites.

An automatic service report, ConSite sends a monthly email summarising the information from Global e-Service for each Hitachi machine. This includes a detailed analysis of the operational data, ratios and hours.

The operational data highlights daily working hours and fuel consumption in a colour-coded calendar format. This gives an insight into how productive and efficient each machine has been in the past month.

In addition, in the event of a fault, an emergency alarm report is sent to the owner and the local authorised Hitachi dealer for immediate action.

“Owner’s Site and ConSite will provide information that they can use to maximise the efficiency, minimise downtime and improve the overall performance of their Hitachi fleets,” says Tom van Wijlandt, HCME’s assistant manager service development.

For more information on companies in this article

Related Content

  • Think smart with RM XSMART
    July 13, 2022
    The launch of XSMART, by Rubble Master, is the next step towards the future digital construction site, explains Gerald Hanisch*, the company’s chief executive, and Markus Gaggl, the chief technical officer
    Read More
  • CASE Construction Equipment unveils G-Series wheeled loaders
    June 12, 2017
    CASE Construction Equipment has launched its seven-model G-Series range of wheeled loaders, said to deliver new levels of operator comfort, with proven CASE productivity and fuel efficiency. All seven G-Series wheeled loaders, unveiled to trade media at the CASE Customer Centre in Paris, France, are said by the Italian construction and quarrying equipment giant to offer superior visibility with best-in-class windscreen size; improved operator comfort with premium control interface; seat-mounted console and
    Read More
  • Springtime for the use of analytics
    January 20, 2021
    Winter road maintenance can be made more efficient and effective through the use of big data and analytics, says Samu Karanko, head of science for Vaisala Digital in Europe.
    Read More
  • Trimble’s new package boosts piling accuracy; productivity
    October 1, 2014
    Trimble is now offering a dedicated, land-based 3D machine control system for use with a variety of piling machine makes and models. The DPS900 Piling System is said to boost accuracy and allows piling contractors to increase efficiency, taking over from less accurate manual alignment techniques that also take more time for set-up procedures and increase the risk of errors. The firm says that the DPS900 system means contractors can take advantage of accurate positioning and automated reporting to ensure
    Read More

Highlighted Content