Hitachi introduces new Global e-Service remote machine monitoring systems

Hitachi Construction Machinery (Europe) has created two new remote machine monitoring systems that have been developed as part of its Global e-Service online application. Available in many languages, Owner’s Site and ConSite are introduced for Zaxis-3 and Zaxis-5 medium and large crawler, and wheeled excavators, as well as ZW-5 wheeled loaders. Global e-Service allows owners to monitor their Hitachi construction machinery remotely. Machines send operational data on a daily basis via GPRS or satellite to w
April 23, 2015 Read time: 2 mins

233 Hitachi Construction Machinery (Europe) has created two new remote machine monitoring systems that have been developed as part of its Global e-Service online application.

Available in many languages, Owner’s Site and ConSite are introduced for Zaxis-3 and Zaxis-5 medium and large crawler, and wheeled excavators, as well as ZW-5 wheeled loaders.

Global e-Service allows owners to monitor their Hitachi construction machinery remotely. Machines send operational data on a daily basis via GPRS or satellite to www.globaleservice.com. This allows immediate access to the new and improved Owner’s Site, and the vital information that is required to support Hitachi machinery and operations on construction job sites.

An automatic service report, ConSite sends a monthly email summarising the information from Global e-Service for each Hitachi machine. This includes a detailed analysis of the operational data, ratios and hours.

The operational data highlights daily working hours and fuel consumption in a colour-coded calendar format. This gives an insight into how productive and efficient each machine has been in the past month.

In addition, in the event of a fault, an emergency alarm report is sent to the owner and the local authorised Hitachi dealer for immediate action.

“Owner’s Site and ConSite will provide information that they can use to maximise the efficiency, minimise downtime and improve the overall performance of their Hitachi fleets,” says Tom van Wijlandt, HCME’s assistant manager service development.

For more information on companies in this article

Related Content

  • Asset management and BIM solutions offer cost efficiency
    May 22, 2018
    New technology will help deliver projects more efficiently – Mike Woof writes. An array of new software and hardware tools are coming to market that can boost working efficiency for construction projects. Technology company thinkWhere is helping to improve collaboration and communication on Scotland’s largest road infrastructure project. Providing online access to multiple layers of live project maps and geographical data, the firm’s groundMapper software offers a web-based viewer that is allowing the co
    Read More
  • China looking to export construction machines
    March 16, 2012
    Chinese firms are looking to develop overseas sales but are using very different strategies – Mike Woof reports. Aggressive expansion plans will see Chinese manufacturers boosting overseas sales in coming years. These companies are developing bigger sales profiles around the world, particularly in emergent markets such as Africa, the Middle East and Latin America. It is worth noting too that Chinese products continue to gain in terms of quality and performance. For LiuGong, Sany, Shantui, XCMG and Zoomlion
    Read More
  • Hamm | HX series – The new flagship
    February 1, 2025
    Pivot-steered tandem rollers: Sustainable, intelligent and digitally supported
    Read More
  • Sandvik machines help improve quarry output in Thailand
    June 6, 2016
    The Prachuap Khiri Khan region of Thailand is well known for producing high quality aggregates, with four quarries and six concrete plants in operation. A key producer is Tabsakae Granite, which now operates a complete mobile crushing and screening plant. The Sandvik Construction QJ341 jaw crusher, QH331 Hydrocone crusher and a QA451 triple deck Doublescreen are now delivering high production of quality aggregates. Tabsakae Granite operates a quarry and a concrete plant in the Prachuap Khiri Khan region
    Read More

Highlighted Content