Hitachi introduces new Global e-Service remote machine monitoring systems

Hitachi Construction Machinery (Europe) has created two new remote machine monitoring systems that have been developed as part of its Global e-Service online application. Available in many languages, Owner’s Site and ConSite are introduced for Zaxis-3 and Zaxis-5 medium and large crawler, and wheeled excavators, as well as ZW-5 wheeled loaders. Global e-Service allows owners to monitor their Hitachi construction machinery remotely. Machines send operational data on a daily basis via GPRS or satellite to w
April 23, 2015 Read time: 2 mins

233 Hitachi Construction Machinery (Europe) has created two new remote machine monitoring systems that have been developed as part of its Global e-Service online application.

Available in many languages, Owner’s Site and ConSite are introduced for Zaxis-3 and Zaxis-5 medium and large crawler, and wheeled excavators, as well as ZW-5 wheeled loaders.

Global e-Service allows owners to monitor their Hitachi construction machinery remotely. Machines send operational data on a daily basis via GPRS or satellite to www.globaleservice.com. This allows immediate access to the new and improved Owner’s Site, and the vital information that is required to support Hitachi machinery and operations on construction job sites.

An automatic service report, ConSite sends a monthly email summarising the information from Global e-Service for each Hitachi machine. This includes a detailed analysis of the operational data, ratios and hours.

The operational data highlights daily working hours and fuel consumption in a colour-coded calendar format. This gives an insight into how productive and efficient each machine has been in the past month.

In addition, in the event of a fault, an emergency alarm report is sent to the owner and the local authorised Hitachi dealer for immediate action.

“Owner’s Site and ConSite will provide information that they can use to maximise the efficiency, minimise downtime and improve the overall performance of their Hitachi fleets,” says Tom van Wijlandt, HCME’s assistant manager service development.

For more information on companies in this article

Related Content

  • Chinese firms unveiled earthmoving innovation at BICES 2015
    January 15, 2016
    Chinese firms LiuGong, Shantui, Sunward and XCMG revealed innovative earthmoving concepts at BICES 2015 – Mike Woof writes. Of the many new machines seen at the recent BICES 2015 construction equipment exhibition in Beijing, a number of firms were notable for their innovations. LiuGong, Shantui, Sunward and XCMG all offered particular developments in earthmoving technology that stood out from the array of more conventional equipment. All of these firms also showed more standard machines, as did other rivals
    Read More
  • web SEO headline goes here
    September 24, 2012
    Add the first paragraph of the article here. Add multiple paragraphs if they're short. This text will appear below the article headings on the home page and other landing pages.
    Read More
  • web SEO headline goes here
    September 24, 2012
    Add the first paragraph of the article here. Add multiple paragraphs if they're short. This text will appear below the article headings on the home page and other landing pages.
    Read More
  • New more efficient tools for loading and hauling duties
    September 30, 2013
    A number of key manufacturers are offering major improvements to their product offerings for loading and excavating. Key developments have been seen in engines and transmissions in particular, with vast reductions in emissions as well as improved fuel economy and working efficiency. Caterpillar’s 966K XE wheeled loader is one of the firm’s most sophisticated new models, with power from a 240kW diesel being delivered through an innovative continuously variable transmission (CVT). This technology is new t
    Read More

Highlighted Content