Hitachi introduces new Global e-Service remote machine monitoring systems

Hitachi Construction Machinery (Europe) has created two new remote machine monitoring systems that have been developed as part of its Global e-Service online application. Available in many languages, Owner’s Site and ConSite are introduced for Zaxis-3 and Zaxis-5 medium and large crawler, and wheeled excavators, as well as ZW-5 wheeled loaders. Global e-Service allows owners to monitor their Hitachi construction machinery remotely. Machines send operational data on a daily basis via GPRS or satellite to w
January 6, 2017 Read time: 2 mins

233 Hitachi Construction Machinery (Europe) has created two new remote machine monitoring systems that have been developed as part of its Global e-Service online application.

Available in many languages, Owner’s Site and ConSite are introduced for Zaxis-3 and Zaxis-5 medium and large crawler, and wheeled excavators, as well as ZW-5 wheeled loaders.

Global e-Service allows owners to monitor their Hitachi construction machinery remotely. Machines send operational data on a daily basis via GPRS or satellite to www.globaleservice.com. This allows immediate access to the new and improved Owner’s Site, and the vital information that is required to support Hitachi machinery and operations on construction job sites.

An automatic service report, ConSite sends a monthly email summarising the information from Global e-Service for each Hitachi machine. This includes a detailed analysis of the operational data, ratios and hours.

The operational data highlights daily working hours and fuel consumption in a colour-coded calendar format. This gives an insight into how productive and efficient each machine has been in the past month.

In addition, in the event of a fault, an emergency alarm report is sent to the owner and the local authorised Hitachi dealer for immediate action.

“Owner’s Site and ConSite will provide information that they can use to maximise the efficiency, minimise downtime and improve the overall performance of their Hitachi fleets,” says Tom van Wijlandt, HCME’s assistant manager service development.

For more information on companies in this article

Related Content

  • Excavators key to salvage operation
    February 16, 2012
    Three large and specially-modified Hitachi Zaxis ZX870-3 excavators will help clear one of the world's biggest ship graveyards as part of a 22-month project. The excavators will be used by Mammoet Salvage to break 70 of around 300 rotting ships into smaller, more manageable pieces. The decaying wrecks, weighing from 200-1,200tonnes, have been abandoned in Nouadhibou Bay, Mauretania, over the past 20 years, and have caused the shipping industry to decline in recent years as they pose a hazard to the environm
    Read More
  • Developments in excavators and loaders
    February 14, 2012
    In the earthmoving sector, much development is being seen in excavators and wheeled loaders used for digging and loading, Mike Woof reports
    Read More
  • In control, with advanced technology
    August 15, 2019
    Machine control technology continues to advance, with new systems offering contractors major gains in working efficiency The latest developments in machine control technology once again push the bar in terms of advancements. The latest systems allow contractors to work even more effectively and efficiently than before. Doosan has unveiled one of the first uses globally of 5G technology to remotely control construction and quarrying machines. The firm has coined the term ‘TeleOperation’ to describe the
    Read More
  • New milling machine from Bomag
    November 24, 2021
    Bomag is launching its new BM/65 series of cold planers
    Read More

Highlighted Content