Caterpillar’s new Dubai training facility

Caterpillar has established a regional training centre in Dubai This new technical and sales training facility is intended to support over 7,000 Cat dealer technicians in the Africa and Middle East (AME) region. The facility is offering hands-on machines and power systems technical and sales training to Caterpillar’s dealers and customers in the AME.
July 15, 2016 Read time: 2 mins
The new facility is designed to offer high level training

Caterpillar has established a regional training centre in Dubai

This new technical and sales training facility is intended to support over 7,000 Cat dealer technicians in the Africa and Middle East (AME) region.

The facility is offering hands-on machines and power systems technical and sales training to 178 Caterpillar’s dealers and customers in the AME.

At an investment of more than US$7 million, the approximately 1,700m2 facility employs around 40 people, with high-level technical staff primarily recruited from the region. The more than 7,000 technicians at AME Cat dealers have some of the most direct connections with Caterpillar customers as they service and maintain their equipment.

“Our Training Center in Dubai is a key part of our plans for the Middle East and Africa and will ensure Caterpillar and our dealers can be relied upon for providing unsurpassed support to our customers. This is an important region for Caterpillar and we expect to see strong, continued growth for our customers, and we will grow to support that,” commented Nigel Lewis, vice president with responsibility for Caterpillar’s EAME Distribution Division.

The centre will also feature a lab for scheduled oil sampling analysis that will help meet critical customer required turnaround time of emergency samples and reduce downtime of Caterpillar products in the region. The centre will be located at Caterpillar's Middle East parts distribution centre and regional sales and marketing office in Jebel Ali, Dubai.

For more information on companies in this article

Related Content

  • Investment in bitumen facilities
    February 20, 2012
    Earlier this year Shell Australia unveiled two major investments in bitumen facilities to help meet demand across eastern Australia.
    Read More
  • Investment in bitumen facilities
    April 5, 2012
    Earlier this year Shell Australia unveiled two major investments in bitumen facilities to help meet demand across eastern Australia.
    Read More
  • Interview with Jean Todt – FIA president
    January 19, 2018
    Reducing the death and injury toll on the world's roads is a key priority. It is estimated that every year, 1.25 million people die on the world’s roads. With motorisation and urbanisation to increase in many parts of the developing world in the years to come, there is every likelihood that this number could rise. Can you explain why so many lives are needlessly lost every year on our roads and why greater action isn’t being taken to address this?
    Read More
  • Russia to become the world’s largest infrastructure market?
    February 20, 2012
    Russia should be one of the largest and most dynamic infrastructure markets in the world over the next 15 years, and now "the time is right to begin a major push." Patrick Smith reports
    Read More

Highlighted Content