Caterpillar’s new Dubai training facility

Caterpillar has established a regional training centre in Dubai This new technical and sales training facility is intended to support over 7,000 Cat dealer technicians in the Africa and Middle East (AME) region. The facility is offering hands-on machines and power systems technical and sales training to Caterpillar’s dealers and customers in the AME.
July 15, 2016 Read time: 2 mins
The new facility is designed to offer high level training

Caterpillar has established a regional training centre in Dubai

This new technical and sales training facility is intended to support over 7,000 Cat dealer technicians in the Africa and Middle East (AME) region.

The facility is offering hands-on machines and power systems technical and sales training to 178 Caterpillar’s dealers and customers in the AME.

At an investment of more than US$7 million, the approximately 1,700m2 facility employs around 40 people, with high-level technical staff primarily recruited from the region. The more than 7,000 technicians at AME Cat dealers have some of the most direct connections with Caterpillar customers as they service and maintain their equipment.

“Our Training Center in Dubai is a key part of our plans for the Middle East and Africa and will ensure Caterpillar and our dealers can be relied upon for providing unsurpassed support to our customers. This is an important region for Caterpillar and we expect to see strong, continued growth for our customers, and we will grow to support that,” commented Nigel Lewis, vice president with responsibility for Caterpillar’s EAME Distribution Division.

The centre will also feature a lab for scheduled oil sampling analysis that will help meet critical customer required turnaround time of emergency samples and reduce downtime of Caterpillar products in the region. The centre will be located at Caterpillar's Middle East parts distribution centre and regional sales and marketing office in Jebel Ali, Dubai.

For more information on companies in this article

Related Content

  • Challenges and investment opportunities in East Africa transport infrastructure Sector
    November 21, 2014
    East Africa offers considerable potential for transport infrastructure expansion and investment - Shem Oirere reports Infrastructure, infrastructure and more infrastructure is what is needed to make East Africa the favoured destination and Kenya, Tanzania, Uganda and Rwanda have unveiled grand plans to enhance the infrastructure both nationally and regionally.” This is how market analyst Deloitte introduced its 2014/15 budget analysis for the four countries in July.
    Read More
  • Volvo CE US$100 million Americas expansion
    March 22, 2013
    Volvo Construction Equipment president Pal Olney stressed the long-term importance to the company of the North American market while formally recognising the industry giant’s US$100 million expansion programme at its Shippensburg, Pennsylvania facility. Olney cut the ribbon to officially open Volvo CE’s new Americas’ headquarters building. The event also saw the unveiling of the first wheeled loader to roll off the Shippensburg site’s cutting edge assembly line. On the significance of the two big landmarks,
    Read More
  • Engine emissions solutions
    January 9, 2015
    Various engine firms can now derate emissions control systems if required – Mike Woof reports With the next stage of the tough emissions regulations now coming into force in North America and Europe, this has had a major impact on the sales of secondhand machines. The fuel delivery systems for these ultra-low emission diesels can only cope with high quality fuels with very low sulphur content. And tests on the effects of low quality, high sulphur fuels on the low emissions engines have shown corrosion and r
    Read More
  • New online machine store will slash prices by up to 45%
    January 6, 2017
    A brave new business model which promises to deliver Chinese construction equipment with US-style customer support and after-sales service to the North American market was launched at Conexpo on Wednesday. Customers can buy machines online at between 30 and 45% less than competitor products, according to new company International Construction Products (IPC) Direct.
    Read More

Highlighted Content