Caterpillar’s new Dubai training facility

Caterpillar has established a regional training centre in Dubai This new technical and sales training facility is intended to support over 7,000 Cat dealer technicians in the Africa and Middle East (AME) region. The facility is offering hands-on machines and power systems technical and sales training to Caterpillar’s dealers and customers in the AME.
July 15, 2016 Read time: 2 mins
The new facility is designed to offer high level training

Caterpillar has established a regional training centre in Dubai

This new technical and sales training facility is intended to support over 7,000 Cat dealer technicians in the Africa and Middle East (AME) region.

The facility is offering hands-on machines and power systems technical and sales training to 178 Caterpillar’s dealers and customers in the AME.

At an investment of more than US$7 million, the approximately 1,700m2 facility employs around 40 people, with high-level technical staff primarily recruited from the region. The more than 7,000 technicians at AME Cat dealers have some of the most direct connections with Caterpillar customers as they service and maintain their equipment.

“Our Training Center in Dubai is a key part of our plans for the Middle East and Africa and will ensure Caterpillar and our dealers can be relied upon for providing unsurpassed support to our customers. This is an important region for Caterpillar and we expect to see strong, continued growth for our customers, and we will grow to support that,” commented Nigel Lewis, vice president with responsibility for Caterpillar’s EAME Distribution Division.

The centre will also feature a lab for scheduled oil sampling analysis that will help meet critical customer required turnaround time of emergency samples and reduce downtime of Caterpillar products in the region. The centre will be located at Caterpillar's Middle East parts distribution centre and regional sales and marketing office in Jebel Ali, Dubai.

For more information on companies in this article

Related Content

  • Emergent aggregates market vitality
    March 12, 2014
    New research shows the vital importance of emerging markets to the aggregate production industry, while leading aggregate production equipment manufacturers have brought new cutting-edge models onto the market. Meanwhile, recent equipment purchases are playing a key role in boosting the commercial success of customers in France and Malta. Guy Woodford reports Demand for construction aggregates in the Asia/Pacific and Africa/Middle East regions is fuelling global aggregates sales growth, according to the
    Read More
  • Times they are a changing
    July 23, 2012
    Construction in China still appears to be on course for growth even with the gloomy economic outlook, as it enjoys "a strong budgets position." Patrick Smith reports One thing is certain in the current global economic climate: nothing is certain. And while China has not been unaffected by the economic events of recent months it has, according to Robert Zoellinck, president of the World Bank, a very strong current account and budgetary position. For some years, the nation has enjoyed double digit growth (the
    Read More
  • Innovative solutions to earthmoving needs
    January 17, 2013
    Several manufacturers are offering improved earthmoving machines, with more to come - Mike Woof reports One of the most notable developments comes from Caterpillar, with the unveiling of a hybrid excavator in the shape of its 336E H model. The machine is having its public launch at the bauma exhibition in Spring 2013 and will start rolling out of the factory in March 2013, while customers will be able to place orders from February 2013. Unlike other hybrid excavators on the market at present, the Cat 336E
    Read More
  • Caterpillar's clean, Hydrogen-fuelled engine
    February 7, 2024

    Starting in the first quarter of 2024, Caterpillar will develop a transient-capable system for off-highway applications. The project will demonstrate how state-of-the-art control systems and electric-hybrid components can help hydrogen-fueled engines meet or exceed traditional diesel engines' power density and transient performance.

    Read More

Highlighted Content