Caterpillar’s new Dubai training facility

Caterpillar has established a regional training centre in Dubai This new technical and sales training facility is intended to support over 7,000 Cat dealer technicians in the Africa and Middle East (AME) region. The facility is offering hands-on machines and power systems technical and sales training to Caterpillar’s dealers and customers in the AME.
July 15, 2016 Read time: 2 mins
The new facility is designed to offer high level training

Caterpillar has established a regional training centre in Dubai

This new technical and sales training facility is intended to support over 7,000 Cat dealer technicians in the Africa and Middle East (AME) region.

The facility is offering hands-on machines and power systems technical and sales training to 178 Caterpillar’s dealers and customers in the AME.

At an investment of more than US$7 million, the approximately 1,700m2 facility employs around 40 people, with high-level technical staff primarily recruited from the region. The more than 7,000 technicians at AME Cat dealers have some of the most direct connections with Caterpillar customers as they service and maintain their equipment.

“Our Training Center in Dubai is a key part of our plans for the Middle East and Africa and will ensure Caterpillar and our dealers can be relied upon for providing unsurpassed support to our customers. This is an important region for Caterpillar and we expect to see strong, continued growth for our customers, and we will grow to support that,” commented Nigel Lewis, vice president with responsibility for Caterpillar’s EAME Distribution Division.

The centre will also feature a lab for scheduled oil sampling analysis that will help meet critical customer required turnaround time of emergency samples and reduce downtime of Caterpillar products in the region. The centre will be located at Caterpillar's Middle East parts distribution centre and regional sales and marketing office in Jebel Ali, Dubai.

For more information on companies in this article

Related Content

  • New developments in road recycling and milling
    June 11, 2019
    New developments in road recycling and milling will allow contractors to remove old surfaces more quickly and efficiently – Mike Woof reports
    Read More
  • Quarry operators improve on productivity
    February 13, 2012
    With capital expenditure plans being reduced, many quarry operators are using the funds available to improve on productivity with their existing equipment fleets. Claire Symes reports. The economic downturn has had a big impact on the aggregates production sector with many quarry operators looking to reduce costs and rationalise operations. The impact of this can be seen in the reduction of capital expenditure plans but the investments that are being made are focused on efficiency.
    Read More
  • Hitachi ZX135US-5 and ZX210LC-5 excavators work in Sjodalen valley
    July 7, 2016
    Norwegian contractor Skogen has started building a service road for a log-cabin development in Norway’s Sjodalen valley. More than 90 of the 120m2 cabins are being constructed to order and the project is scheduled to be completed within the next 12 months. The Vågå-based company was set up in 1982 by owner Ola Skogen and is firmly focused on general construction activities including groundworks and roads, as well as foundations, drainage and utilities for log cabins. The contractor’s medium excavat
    Read More
  • SaferAfrica Project discusses Data Collection in Africa
    July 5, 2018
    Members of the consortium of the EU-funded SaferAfrica project met in Athens on 24-27 April 2018 to discuss advancements and to present first results to the management board. IRF (Geneva) is a member of the consortium and shared its experience on data collection during the dedicated workshop held jointly with the management board. Representatives from the African Development Bank, UNECA, SSATP/World Bank, FIA, WHO, IRTAD, RU and PIARC were also present to address the issue of data in Africa and the specific
    Read More

Highlighted Content