Caterpillar’s new Dubai training facility

Caterpillar has established a regional training centre in Dubai This new technical and sales training facility is intended to support over 7,000 Cat dealer technicians in the Africa and Middle East (AME) region. The facility is offering hands-on machines and power systems technical and sales training to Caterpillar’s dealers and customers in the AME.
July 15, 2016 Read time: 2 mins
The new facility is designed to offer high level training

Caterpillar has established a regional training centre in Dubai

This new technical and sales training facility is intended to support over 7,000 Cat dealer technicians in the Africa and Middle East (AME) region.

The facility is offering hands-on machines and power systems technical and sales training to 178 Caterpillar’s dealers and customers in the AME.

At an investment of more than US$7 million, the approximately 1,700m2 facility employs around 40 people, with high-level technical staff primarily recruited from the region. The more than 7,000 technicians at AME Cat dealers have some of the most direct connections with Caterpillar customers as they service and maintain their equipment.

“Our Training Center in Dubai is a key part of our plans for the Middle East and Africa and will ensure Caterpillar and our dealers can be relied upon for providing unsurpassed support to our customers. This is an important region for Caterpillar and we expect to see strong, continued growth for our customers, and we will grow to support that,” commented Nigel Lewis, vice president with responsibility for Caterpillar’s EAME Distribution Division.

The centre will also feature a lab for scheduled oil sampling analysis that will help meet critical customer required turnaround time of emergency samples and reduce downtime of Caterpillar products in the region. The centre will be located at Caterpillar's Middle East parts distribution centre and regional sales and marketing office in Jebel Ali, Dubai.

For more information on companies in this article

Related Content

  • Thomas Concrete Group acquires more plants in USA
    May 14, 2015
    The Swedish Thomas Concrete Group has acquired assets of Coastal Concrete, a US company which operates ten concrete plants in Georgia and South Carolina. As a result, the group is strengthening its position in the concrete market across a large region on the US east coast between Atlanta and Raleigh. Coastal Concrete is one of the leading producers of ready-mixed concrete in several major cities along the Atlantic coast of Georgia and South Carolina, and the acquisition will reinforce the group's “already
    Read More
  • New solutions, new competition
    May 29, 2012
    The early part of 2012 will see a whole host of new technology coming to market, as manufacturers introduce their latest models and solutions. At the same time, the construction equipment market is also seeing an increase in competition, with Chinese firms making serious inroads into the global supply sector. These new technologies and new competitors will ensure that the construction equipment sector will see major changes during this year. From a technical viewpoint, one of the biggest technical challenge
    Read More
  • Kuwait’s Sheikh Jaber al-Ahmad Al-Sabah Causeway opens
    August 27, 2019
    World Highways revisits the world’s fourth longest sea bridge - four years to construct and which has slashed travel time between Kuwait’s largest island and the capital city
    Read More
  • Milling accurately for construction efficiency
    May 16, 2014
    The two-way flow of machine data is a crucial issue for machine optimisation and new telematics systems are becoming increasingly important in construction Telematics systems can be tapped into by machine control technologies to allow greater integration of the machine as a data provider within an operation. And for certain production machines that feature wear-intensive operation, telematics systems are becoming a vital tool for minimising maintenance costs by scheduling service intervals, maximising u
    Read More

Highlighted Content