Caterpillar’s new Dubai training facility

Caterpillar has established a regional training centre in Dubai This new technical and sales training facility is intended to support over 7,000 Cat dealer technicians in the Africa and Middle East (AME) region. The facility is offering hands-on machines and power systems technical and sales training to Caterpillar’s dealers and customers in the AME.
July 15, 2016 Read time: 2 mins
The new facility is designed to offer high level training

Caterpillar has established a regional training centre in Dubai

This new technical and sales training facility is intended to support over 7,000 Cat dealer technicians in the Africa and Middle East (AME) region.

The facility is offering hands-on machines and power systems technical and sales training to 178 Caterpillar’s dealers and customers in the AME.

At an investment of more than US$7 million, the approximately 1,700m2 facility employs around 40 people, with high-level technical staff primarily recruited from the region. The more than 7,000 technicians at AME Cat dealers have some of the most direct connections with Caterpillar customers as they service and maintain their equipment.

“Our Training Center in Dubai is a key part of our plans for the Middle East and Africa and will ensure Caterpillar and our dealers can be relied upon for providing unsurpassed support to our customers. This is an important region for Caterpillar and we expect to see strong, continued growth for our customers, and we will grow to support that,” commented Nigel Lewis, vice president with responsibility for Caterpillar’s EAME Distribution Division.

The centre will also feature a lab for scheduled oil sampling analysis that will help meet critical customer required turnaround time of emergency samples and reduce downtime of Caterpillar products in the region. The centre will be located at Caterpillar's Middle East parts distribution centre and regional sales and marketing office in Jebel Ali, Dubai.

For more information on companies in this article

Related Content

  • SMOPYC 2011 gears up for success
    March 1, 2012
    Plans are now well in hand for the upcoming SMOPYC construction equipment exhibition, which is being held in Zaragoza in Spain in May and several key improvements have been made for the show.
    Read More
  • Volvo invests
    March 2, 2012
    A huge investment in its manufacturing operations is being made by Volvo Construction Equipment and the firm is also seeing the head of the division become CEO of the entire group.
    Read More
  • ASEAN Investors’ Brief: A Dynamic hub for Road Programs
    August 22, 2016
    If the countries of the Association of Southeast Asian Nations (ASEAN) formed a single economic entity, they would represent the 7th largest economy in the world, with an expectation to be the 4th largest by 2050 on current growth patterns. It is a region with much unrealised potential and favourable demographic trends. It also lies at the heart of several regional trade initiatives that will significantly boost infrastructure investments in the region, such as China’s 'One Belt, One Road' programme
    Read More
  • Shantui’s Ghana mission
    January 6, 2017
    Shantui (Ghana) recently held its official opening in Ghana’s capital, Accra. In attendance were China’s Commercial Counsellor to Ghana, Gao Wenzhi; the minister of Trade and Industry of Ghana, Hanna Tetteh; the minister of Roads and Highways of Ghana, Joseph Gidisu; the deputy general manager of Shantui Construction Machinery, Cheng Zhaohong, who is also general manager of Shantui Construction Machinery Import and Export; Shantui’s Togo dealer, Cameroon dealer, Democratic Republic of Congo dealer, and the
    Read More

Highlighted Content