Skip to main content

Outstanding quality management to Orgeon state Bridge delivery programme and Delcan

In 2002, bridge conditions in the State of Oregon were declining. Projections were made that 30% of Oregon's bridges would have weight restriction within 8-years, causing a productivity loss to Oregon's economy of US$123 billion including 88,000 jobs. By 2012, Oregon’s State Bridge Delivery Program had been recognized nationally and internationally with awards for excellence and innovation, most recently scooping IRF’s Global Road Achievement Award for Quality Management.
July 20, 2012 Read time: 2 mins

In 2002, bridge conditions in the State of Oregon were declining. Projections were made that 30% of Oregon's bridges would have weight restriction within 8-years, causing a productivity loss to Oregon's economy of US$123 billion including 88,000 jobs.

By 2012, 6255 Oregon’s State Bridge Delivery Program had been recognized nationally and internationally with awards for excellence and innovation, most recently scooping 3918 IRF Washington’s Global Road Achievement Award for Quality Management.

What happened during the intervening decade?

Oregon’s DOT (ODOT) decided to embark on the largest and most complex transportation program in their history: a $1.3 billion effort to replace and repair 271 bridges throughout the state.

This eight-year program began in 2004; using both conventional and design-build contract delivery on 85 separate construction contracts. To meet a key program goal of maintaining freight mobility and traffic flow, a state-wide corridor management framework was used in the planning and implementation.

Recognising both the need for specialised expertise and the resource limitations within ODOT, the funding legislation (Oregon Transportation Investment Act…or OTIA III) mandated the outsourcing of the Program Management role. This allowed ODOT to focus its limited resources on providing a leadership role within the program, while conducting due-diligence oversight of the program management. With only 22 available staff to provide this function, a cost-effective and efficient quality oversight process had to be implemented to help ensure program goals were met.

To assist ODOT with this challenge, 2698 Delcan was retained in 2004. Together, the partners developed an innovative and comprehensive Quality Management Oversight System to provide ODOT with a fact-based, independent assessment of the effectiveness of the Program.

Using a risk-based strategy coupled with a systematic approach aligned with ISO 19011 processes, a small staff of trained quality management professionals were able to support ODOT staff in the oversight of the programme. Meanwhile this delivered effective measurable improvements in the management of the programme, resulting in continuous process improvements being achieved.

IRF’s Award for Quality Management was formally presented to Delcan and ODOT by IRF executive vice-president Mike Dreznes at a special ceremony on March 21, 2012.

For more information on companies in this article

Related Content

  • Lessons in asset management from the US
    August 14, 2014
    Jason Bittner discusses effective strategies for implementing efficient asset management practices The Moving Ahead for Progress in the 21st Century Act (MAP-21) established a performance-based highway programme aimed at improving how Federal transportation funds are allocated. The MAP-21 programme requires state departments of transport (DOT) to develop risk-based transportation asset management plans (TAMP) for roads and bridges. This move has also refocused attention on the need for asset management in t
  • IRF Global Road Achievement Awards winners
    March 15, 2012
    The International Road Federation (IRF) recognised the winners of the 2011 Global Road Achievement Awards (GRAA) Competition at the 11th Annual IRF Awards Luncheon in front of an audience comprising hundreds of high-level government officials, top executives, and other road industry professionals.
  • Caribbean: a region stepping up to the road safety challenge
    July 5, 2016
    Transport Minister sets ambitious Vision at IRF Caribbean Regional Congress. Returning to Montego Bay, Jamaica, IRF’s 5th Caribbean Regional Congress was dominated this year by discussions focused on reducing injury risk through coordinated action by public and private sector stakeholders. Close to 100 participants from a host of Caribbean nations have reaffirmed a vision for roads free from death and serious injury. Many of Jamaica’s government departments with a role in achieving this vision were prese
  • Delcan wins IRF Global Road Achievement Award for fourth year in a row
    November 15, 2013
    Delcan, the Canadian multi-disciplinary engineering, planning, management and technology firm, has won the Global Road Achievement Award (GRAA) for Quality Management from the International Road Federation (IRF) for the fourth year in a row. The award, which is shared with the Ontario Ministry of Transportation and the 407ETR Concession Company, recognises Delcan’s significant contribution to meeting quality standards. As the largest highway concession project in Canada, Highway 407ETR in Toronto, Ontari