LiuGong’s new customer experience facility opens

LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers. The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional
March 28, 2017 Read time: 2 mins
269 LiuGong has opened its new Global Customer Experience Centre in Liuzhou, China. The facility is intended to boost cooperation between LiuGong and Liuzhou Vocational and Technical College (LVTC) and also extends LiuGong’s offering to its global dealers and customers.

The Customer Experience Centre will be managed by both LiuGong and LVTC as a platform for talent cultivation, service training to LiuGong employees and dealers as well as for its customer experience. The facility can provide multi-functional support including training, hands-on operations, professional skill appraisal, competition, customer experience, and technology exchange. The initiative will build a practical base for both LiuGong and LVTC to cultivate industry talent within the region, and also allow LiuGong to improve its customer service and enhance after-sales service.

The facility covers an area of 40,000m2 in which the building area is 10,000m2. The construction will be finished in two stages. Work is now completed for the first stage, including practical labs for axles, gearboxes, engines, hydraulic systems, electrical systems of construction equipment. Training classrooms are put into use as well. Work on the second stage will start in July and will include the construction of the outdoor fields which will provide operation and customer experience opportunities.
Finance & Funding

For more information on companies in this article

Related Content

  • UK investing in clean engine technologies
    July 15, 2013
    The UK Government is pledging to invest heavily in new engine technologies. This strategy is intended to keep the UK as a technology leader in the field of engine developments, with a particular focus on the automotive sector. The plans are to develop new, low emission vehicles using innovative powertrain systems, such as plug-in hybrids, electric vehicles and fuel cell vehicles. In all some €1.156 billion (£1 billion) has been pledged by the UK Government over the next 10 years for investment in research a
    Read More
  • Registration open for World of Asphalt Online Conference
    January 20, 2021
    Registration is now open for the World of Asphalt Online Conference.
    Read More
  • Engine improvements for decarbonisation
    June 5, 2024
    As the need for decarbonisation becomes more pressing, engine firms are looking ahead to the next step for power systems, writes Mike Woof.
    Read More
  • Trimble's Sitech network now has 110 dealerships
    April 13, 2016
    Sitech, the global distribution network for Trimble's construction technology systems, continues to expand, with almost 110 dealerships now in operation worldwide. The customer base of this network is set to grow significantly with Trimble's recent entry into the quarrying and aggregate business. In Germany, the four local dealerships have recently merged to form a single national Sitech bringing benefits both to customers and the company, said Andreas Linnartz, chief executive officer of Sitech Germany sp
    Read More

Highlighted Content