Hitachi: new European parts centre

Hitachi Construction Machinery (Europe)/(HCME) has said that it is increasing its focus on the supply of spare parts with the opening of a new European parts centre in April 2011. This represents a significant investment of €e12million in the 53,000m2 facility (22,000m2 covered), formerly owned by the car manufacturer Citroën and located in the city of Oosterhout in the south of The Netherlands. HCME's existing 7,600m2 European parts centre is also situated in Oosterhout, but the move to the new complex wil
February 8, 2012 Read time: 2 mins
233 Hitachi Construction Machinery (Europe)/(HCME) has said that it is increasing its focus on the supply of spare parts with the opening of a new European parts centre in April 2011.

This represents a significant investment of €e12million in the 53,000m2 facility (22,000m2 covered), formerly owned by the car manufacturer Citroën and located in the city of Oosterhout in the south of The Netherlands.

HCME's existing 7,600m2 European parts centre is also situated in Oosterhout, but the move to the new complex will help to enhance the Hitachi support chain after-sales programme. The supply of Hitachi genuine parts is a key link in the 'chain of service' provided by HCME to protect its customers' investment in Hitachi construction machinery.

The new state-of-the-art centre will have the capacity to stock over 90,000 individual parts line items for onward distribution to authorised Hitachi dealers and customers throughout Europe, Middle East, Russia/CIS and Africa. This includes a special chemical storage area for Hitachi lubricants and a 14m high storage facility for larger items.

The warehouse activities will be supported by a dedicated warehouse management system, which will guide the warehouse operatives in unpacking received parts, storage, picking, packing and shipping. This system will enable more than 70 employees (42 in the warehouse) to handle up to 800 packages each day and 70,000 parts line items every month.

The overall aims of this strategic development are to meet the requirements of the Japanese manufacturer's expanding customer base and increase sales in this important sector of the construction industry.

"HCME is delighted that it has secured such an impressive new facility for its European parts operation. The collective goals are to increase the efficiency of the warehouse operation, to improve the storage and handling processes and to offer an enhanced level of service to Hitachi dealers and customers," says HCME parts general manager, Hiromasa Moriwaki.

"With parts availability increased up to 95%, this will also have a positive impact on HCME's business operations and reinforce its 'reliable solutions' corporate slogan."
Engines, Components & Tyres

For more information on companies in this article

Related Content

  • Modern formwork systems - fast, flexible, safe
    February 21, 2012
    Speed of erection, safety, cost-efficiency and flexibility are among the attributes of modern formwork systems. Modern formwork and scaffolding systems are attractive in particular for their speed of erection, safety, cost-efficiency and flexibility.
    Read More
  • World’s largest bridge deck for KAIA expansion
    December 16, 2013
    A bespoke formwork solution from RMD Kwikform is playing a key role in creating the largest ever airport cast bridge deck as part of the multi-billion dollar expansion of King Abdulaziz International Airport near Jeddah, Saudi Arabia. The firm is also a leading player in the creation of arterial tunnels under the airport’s elevated roads, another key part of the project’s first phase works due for completion in 2014. Guy Woodford reports
    Read More
  • Norwegian quarry opts for the Hitachi ZW310-5 wheel loader
    March 21, 2016
    Norwegian producer of high-quality aggregates Hamar Pukk og Grus has invested in a new ZW310-5 for loading trucks and trailers at its 60-hectare quarry on the outskirts of the town of Hamar. The wheeled loader is the first Hitachi machine in the company’s fleet and was delivered in April 2015 by the Norwegian dealer Nasta. It has joined a team of six personnel on the site, who are responsible for excavating 120,000m³ of materials and producing 250,000 tonnes of aggregates a year. Material is loaded in
    Read More
  • CTT show report from Moscow exhibition
    September 22, 2017
    Moscow’s CTT exhibition reflected increasing confidence in the Russian construction market - Eugene Gerden reports. The Russian road building industry is steadily recovering from the consequences of the financial crisis and the overall financial uncertainty in in the country. One of the most evident facts for this was the record number of exhibitors at the recent CTT Expo for construction machines held in Moscow.
    Read More

Highlighted Content