Hitachi: new European parts centre

Hitachi Construction Machinery (Europe)/(HCME) has said that it is increasing its focus on the supply of spare parts with the opening of a new European parts centre in April 2011. This represents a significant investment of €e12million in the 53,000m2 facility (22,000m2 covered), formerly owned by the car manufacturer Citroën and located in the city of Oosterhout in the south of The Netherlands. HCME's existing 7,600m2 European parts centre is also situated in Oosterhout, but the move to the new complex wil
February 8, 2012 Read time: 2 mins
233 Hitachi Construction Machinery (Europe)/(HCME) has said that it is increasing its focus on the supply of spare parts with the opening of a new European parts centre in April 2011.

This represents a significant investment of €e12million in the 53,000m2 facility (22,000m2 covered), formerly owned by the car manufacturer Citroën and located in the city of Oosterhout in the south of The Netherlands.

HCME's existing 7,600m2 European parts centre is also situated in Oosterhout, but the move to the new complex will help to enhance the Hitachi support chain after-sales programme. The supply of Hitachi genuine parts is a key link in the 'chain of service' provided by HCME to protect its customers' investment in Hitachi construction machinery.

The new state-of-the-art centre will have the capacity to stock over 90,000 individual parts line items for onward distribution to authorised Hitachi dealers and customers throughout Europe, Middle East, Russia/CIS and Africa. This includes a special chemical storage area for Hitachi lubricants and a 14m high storage facility for larger items.

The warehouse activities will be supported by a dedicated warehouse management system, which will guide the warehouse operatives in unpacking received parts, storage, picking, packing and shipping. This system will enable more than 70 employees (42 in the warehouse) to handle up to 800 packages each day and 70,000 parts line items every month.

The overall aims of this strategic development are to meet the requirements of the Japanese manufacturer's expanding customer base and increase sales in this important sector of the construction industry.

"HCME is delighted that it has secured such an impressive new facility for its European parts operation. The collective goals are to increase the efficiency of the warehouse operation, to improve the storage and handling processes and to offer an enhanced level of service to Hitachi dealers and customers," says HCME parts general manager, Hiromasa Moriwaki.

"With parts availability increased up to 95%, this will also have a positive impact on HCME's business operations and reinforce its 'reliable solutions' corporate slogan."
Engines, Components & Tyres

For more information on companies in this article

Related Content

  • Liebherr’s strong results hit record high
    April 4, 2019
    Liebherr has achieved a record turnover of €10.55 billion for 2018. This broke through the €10 billion barrier for the first time in the company’s history and represents an increase of €739 million, or 7.5 %, compared with the previous year’s turnover. This came despite a slight decline in overall economic growth. Both the construction machinery and mining equipment divisions recorded overall increases in sales revenues, as did the other product areas overall. Revenues from construction machinery and mini
    Read More
  • How bitumen technology solutions are solving paving problems around the world
    March 2, 2017
    This month we hear how additives can bring RAP back from the dead and fight the ravages of salt damage, how pellets reach parts that PMB can’t and how Shell and WeedsWest are expanding their respective businesses - Kristina Smith writes
    Read More
  • Palfinger sees revenue rise more than 14% in first half 2015
    August 5, 2015
    The Palfinger Group recorded revenue up by 14.1% to €606.2 million in the first six months of 2015, a new half-year record. Palfinger, a maker of loader cranes, marine cranes, wind cranes and container handling systems, noted that earnings grew more strongly than revenue. Earnings before interest and taxes rose by 29.6% to €53.7 million. The consolidated net result for the first half of 2015 was €34.6 million, 40.6% higher than the previous year's level. "We have been increasingly successful on internatio
    Read More
  • Manitowoc’s new structure for African sales
    October 4, 2018
    Manitowoc is setting up a new structure for its tower crane business in Africa. The firm’s self-erecting tower cranes (GMA cranes) and top-slewing cranes (GME cranes) are now being operated separately when it comes to production and product management. The company claims that this reorganisation allows for increased customer focus, market intelligence, operations efficiency and crane production. Being run independently in terms of production and product management, the new structure has the sole objectiv
    Read More

Highlighted Content