Hitachi: new European parts centre

Hitachi Construction Machinery (Europe)/(HCME) has said that it is increasing its focus on the supply of spare parts with the opening of a new European parts centre in April 2011. This represents a significant investment of €e12million in the 53,000m2 facility (22,000m2 covered), formerly owned by the car manufacturer Citroën and located in the city of Oosterhout in the south of The Netherlands. HCME's existing 7,600m2 European parts centre is also situated in Oosterhout, but the move to the new complex wil
February 8, 2012 Read time: 2 mins
233 Hitachi Construction Machinery (Europe)/(HCME) has said that it is increasing its focus on the supply of spare parts with the opening of a new European parts centre in April 2011.

This represents a significant investment of €e12million in the 53,000m2 facility (22,000m2 covered), formerly owned by the car manufacturer Citroën and located in the city of Oosterhout in the south of The Netherlands.

HCME's existing 7,600m2 European parts centre is also situated in Oosterhout, but the move to the new complex will help to enhance the Hitachi support chain after-sales programme. The supply of Hitachi genuine parts is a key link in the 'chain of service' provided by HCME to protect its customers' investment in Hitachi construction machinery.

The new state-of-the-art centre will have the capacity to stock over 90,000 individual parts line items for onward distribution to authorised Hitachi dealers and customers throughout Europe, Middle East, Russia/CIS and Africa. This includes a special chemical storage area for Hitachi lubricants and a 14m high storage facility for larger items.

The warehouse activities will be supported by a dedicated warehouse management system, which will guide the warehouse operatives in unpacking received parts, storage, picking, packing and shipping. This system will enable more than 70 employees (42 in the warehouse) to handle up to 800 packages each day and 70,000 parts line items every month.

The overall aims of this strategic development are to meet the requirements of the Japanese manufacturer's expanding customer base and increase sales in this important sector of the construction industry.

"HCME is delighted that it has secured such an impressive new facility for its European parts operation. The collective goals are to increase the efficiency of the warehouse operation, to improve the storage and handling processes and to offer an enhanced level of service to Hitachi dealers and customers," says HCME parts general manager, Hiromasa Moriwaki.

"With parts availability increased up to 95%, this will also have a positive impact on HCME's business operations and reinforce its 'reliable solutions' corporate slogan."
Engines, Components & Tyres

For more information on companies in this article

Related Content

  • LiuGong is pushing hard to boost its profile in North America
    March 7, 2014
    “The theme of the Conexpo booth this year is to introduce LiuGong as a full line OEM Supplier to the North American market. We’ve also introduced our Tier 4 engines on our dozer range, as well as our skid steers and we’ve also announced our entry into the 50tonne excavator market with the 950A,” said Marc Dowdell, president LiuGong Construction Machinery, North America. “The North American market is relatively stable or flat compared to last year, which saw an artificial blip due to the build-up from contra
    Read More
  • LiuGong is pushing hard to boost its profile in North America
    January 6, 2017
    “The theme of the Conexpo booth this year is to introduce LiuGong as a full line OEM Supplier to the North American market. We’ve also introduced our Tier 4 engines on our dozer range, as well as our skid steers and we’ve also announced our entry into the 50tonne excavator market with the 950A,” said Marc Dowdell, president LiuGong Construction Machinery, North America. “The North American market is relatively stable or flat compared to last year, which saw an artificial blip due to the build-up from contra
    Read More
  • Report highlights growing sales of contruction machines in India
    December 12, 2017
    A new report highlights the growth for sales of construction machines into the Indian market. This market did see a drop in the 2014-2015 period but has been growing quickly since 2016. In 2016 52,000 construction machines were sold in India, an increase of 37% over the previous year, according to the report by Off-Highway Research. The report also suggests sales of construction machines will continue to grow for the next five years in India, climbing by as much as 50% to hit an impressive 70,000 units in
    Read More
  • JCB CEO outlines the company’s 2021 plans while welcoming rising global equipment demand
    April 14, 2021
    JCB CEO Graeme Macdonald says the global construction and quarrying equipment giant is creating hundreds of new jobs and expanding production capabilities as it responds to healthier equipment demand in 2021.
    Read More

Highlighted Content