Hitachi introduces new Global e-Service remote machine monitoring systems

Hitachi Construction Machinery (Europe) has created two new remote machine monitoring systems that have been developed as part of its Global e-Service online application. Available in many languages, Owner’s Site and ConSite are introduced for Zaxis-3 and Zaxis-5 medium and large crawler, and wheeled excavators, as well as ZW-5 wheeled loaders. Global e-Service allows owners to monitor their Hitachi construction machinery remotely. Machines send operational data on a daily basis via GPRS or satellite to w
April 23, 2015 Read time: 2 mins

233 Hitachi Construction Machinery (Europe) has created two new remote machine monitoring systems that have been developed as part of its Global e-Service online application.

Available in many languages, Owner’s Site and ConSite are introduced for Zaxis-3 and Zaxis-5 medium and large crawler, and wheeled excavators, as well as ZW-5 wheeled loaders.

Global e-Service allows owners to monitor their Hitachi construction machinery remotely. Machines send operational data on a daily basis via GPRS or satellite to www.globaleservice.com. This allows immediate access to the new and improved Owner’s Site, and the vital information that is required to support Hitachi machinery and operations on construction job sites.

An automatic service report, ConSite sends a monthly email summarising the information from Global e-Service for each Hitachi machine. This includes a detailed analysis of the operational data, ratios and hours.

The operational data highlights daily working hours and fuel consumption in a colour-coded calendar format. This gives an insight into how productive and efficient each machine has been in the past month.

In addition, in the event of a fault, an emergency alarm report is sent to the owner and the local authorised Hitachi dealer for immediate action.

“Owner’s Site and ConSite will provide information that they can use to maximise the efficiency, minimise downtime and improve the overall performance of their Hitachi fleets,” says Tom van Wijlandt, HCME’s assistant manager service development.

For more information on companies in this article

Related Content

  • HCME's new parts depot
    April 11, 2012
    The new Hitachi Construction Machinery (Europe)/HCME European Parts Depot has been officially opened. At the Oosterhout facility, southern Netherlands, the guest of honour was Hitachi Construction Machinery president Michijiro Kikawa, who gave a speech to other guests at the ceremony, among them Mitsuhiro Tabei, president of HCME. He then presented representatives from the parts depot with a special Japanese maple tree, which was planted in front of the building. In his address, Mr Kikawa emphasised the imp
    Read More
  • HCME's new parts depot
    February 17, 2012
    The new Hitachi Construction Machinery (Europe)/HCME European Parts Depot has been officially opened. At the Oosterhout facility, southern Netherlands, the guest of honour was Hitachi Construction Machinery president Michijiro Kikawa, who gave a speech to other guests at the ceremony, among them Mitsuhiro Tabei, president of HCME. He then presented representatives from the parts depot with a special Japanese maple tree, which was planted in front of the building.
    Read More
  • HCME's new parts depot
    February 17, 2012
    The new Hitachi Construction Machinery (Europe)/HCME European Parts Depot has been officially opened. At the Oosterhout facility, southern Netherlands, the guest of honour was Hitachi Construction Machinery president Michijiro Kikawa, who gave a speech to other guests at the ceremony, among them Mitsuhiro Tabei, president of HCME. He then presented representatives from the parts depot with a special Japanese maple tree, which was planted in front of the building. In his address, Mr Kikawa emphasised the imp
    Read More
  • JCB donates US$500,000 of machines and generators to the typhoon-hit Philippines
    November 13, 2013
    British construction equipment manufacturing giant JCB is to provide machines and generators worth more than US$500,000 to assist vital clean-up work in the typhoon-hit Philippines. The company is sending a fleet of three 3CX backhoe loaders after Typhoon Haiyan, one of the most powerful storms ever recorded on land, left up to 2,500 people dead. In addition, more than 120 JCB electrical generators are being provided through the company’s Filipino dealer Camec. The generators are already being used to po
    Read More

Highlighted Content