Hitachi introduces new Global e-Service remote machine monitoring systems

Hitachi Construction Machinery (Europe) has created two new remote machine monitoring systems that have been developed as part of its Global e-Service online application. Available in many languages, Owner’s Site and ConSite are introduced for Zaxis-3 and Zaxis-5 medium and large crawler, and wheeled excavators, as well as ZW-5 wheeled loaders. Global e-Service allows owners to monitor their Hitachi construction machinery remotely. Machines send operational data on a daily basis via GPRS or satellite to w
April 23, 2015 Read time: 2 mins

233 Hitachi Construction Machinery (Europe) has created two new remote machine monitoring systems that have been developed as part of its Global e-Service online application.

Available in many languages, Owner’s Site and ConSite are introduced for Zaxis-3 and Zaxis-5 medium and large crawler, and wheeled excavators, as well as ZW-5 wheeled loaders.

Global e-Service allows owners to monitor their Hitachi construction machinery remotely. Machines send operational data on a daily basis via GPRS or satellite to www.globaleservice.com. This allows immediate access to the new and improved Owner’s Site, and the vital information that is required to support Hitachi machinery and operations on construction job sites.

An automatic service report, ConSite sends a monthly email summarising the information from Global e-Service for each Hitachi machine. This includes a detailed analysis of the operational data, ratios and hours.

The operational data highlights daily working hours and fuel consumption in a colour-coded calendar format. This gives an insight into how productive and efficient each machine has been in the past month.

In addition, in the event of a fault, an emergency alarm report is sent to the owner and the local authorised Hitachi dealer for immediate action.

“Owner’s Site and ConSite will provide information that they can use to maximise the efficiency, minimise downtime and improve the overall performance of their Hitachi fleets,” says Tom van Wijlandt, HCME’s assistant manager service development.

For more information on companies in this article

Related Content

  • Powerful machine control technology
    February 14, 2012
    THE TRIMBLE TSC3 handheld controller for construction is said to offer powerful and rugged control capabilities. This hand-held unit is aimed at duties with heavy and highway contractors and features builtin GPS, 3G, Wi-Fi and a 5 megapixel digital camera. The unit is said to allow site workers to stay connected and also provides accurate positioning and digital design information. Using this unit allows engineers to locate, measure and record information anywhere on the construction site with a single devi
    Read More
  • Road accident data management
    July 19, 2012
    IRF Geneva unveils a modern solution for road accident data management. This year's Intertraffic Amsterdam exhibition provided a high-profile backdrop for the launch of RADaR, a pioneering new tablet application developed to facilitate the on-site collection of precise and scientific accident data, primarily by traffic police. Introducing the application to an international audience gathered in the venue’s inaugural Smart Mobility Centre, IRF Geneva's director general, Sibylle Rupprecht, highlighted RADaR's
    Read More
  • New milling and stabilisation technology is coming to market
    May 29, 2013
    An array of new developments in the market for road recycling and stabilisation machines as well as milling equipment is now on offer - Mike Woof reports. Major new developments are being seen in the sector for road recycling and stabilisation equipment, as well as milling machines. New models are coming to market that benefit from the latest low emission engine technology to meet the increasingly tough European and North American requirements.
    Read More
  • Hyundai Heavy Industries gets down to business in Cittareale
    August 1, 2017
    Hyundai Heavy Industries, in collaboration with the construction machinery manufacturers Italian dealer Hitex, recently supplied two machines for Earthquake clean-up duties in Italy. The machines - a R60CR-9A crawler excavator and a HL757-9A wheeled loader were handed over to the Il Corpo Nazionale dei Vigile del Fuoco for four-months at no cost. It was August 24, 2016, when an early morning violent 6.2 magnitude earthquake shook central Italy and claimed 297 lives. The epicentre was located near Accumoli,
    Read More

Highlighted Content