Hitachi introduces new Global e-Service remote machine monitoring systems

Hitachi Construction Machinery (Europe) has created two new remote machine monitoring systems that have been developed as part of its Global e-Service online application. Available in many languages, Owner’s Site and ConSite are introduced for Zaxis-3 and Zaxis-5 medium and large crawler, and wheeled excavators, as well as ZW-5 wheeled loaders. Global e-Service allows owners to monitor their Hitachi construction machinery remotely. Machines send operational data on a daily basis via GPRS or satellite to w
April 23, 2015 Read time: 2 mins

233 Hitachi Construction Machinery (Europe) has created two new remote machine monitoring systems that have been developed as part of its Global e-Service online application.

Available in many languages, Owner’s Site and ConSite are introduced for Zaxis-3 and Zaxis-5 medium and large crawler, and wheeled excavators, as well as ZW-5 wheeled loaders.

Global e-Service allows owners to monitor their Hitachi construction machinery remotely. Machines send operational data on a daily basis via GPRS or satellite to www.globaleservice.com. This allows immediate access to the new and improved Owner’s Site, and the vital information that is required to support Hitachi machinery and operations on construction job sites.

An automatic service report, ConSite sends a monthly email summarising the information from Global e-Service for each Hitachi machine. This includes a detailed analysis of the operational data, ratios and hours.

The operational data highlights daily working hours and fuel consumption in a colour-coded calendar format. This gives an insight into how productive and efficient each machine has been in the past month.

In addition, in the event of a fault, an emergency alarm report is sent to the owner and the local authorised Hitachi dealer for immediate action.

“Owner’s Site and ConSite will provide information that they can use to maximise the efficiency, minimise downtime and improve the overall performance of their Hitachi fleets,” says Tom van Wijlandt, HCME’s assistant manager service development.

For more information on companies in this article

Related Content

  • Doosan DX140LC-5 sets benchmark in 14tonne class
    January 6, 2017
    Part of the company’s new ‘LC-5’ range of machines meeting the latest Stage IV emission regulations, the DX140LC-5 14tonne crawler excavator has been launched by Doosan Construction Equipment. The DX140LC-5 model sets a new benchmark for this class of excavator worldwide, providing greatly improved performance compared to the previous ‘LC-3’ Stage IIIB model. The improved performance of the DX140LC-5 includes a 5% increase in engine power and 4% greater torque. In addition, traction has been booste
    Read More
  • New testing equipment and services
    April 21, 2016
    This month’s round-up looks at new equipment from a number of manufacturers and a new bitumen testing service in the UK from global player Intertek - Kristina Smith reports CONTROLS GROUP has unveiled new machines from each of its specialist divisions, including a new triaxial tester from its soil mechanics arm Wykham Farrance; an E-modulus tester from its concrete testing division; and an asphalt binder analyser from PAVELAB SYSTEMS, its asphalt division. TRITECH is the result of 50 years of developm
    Read More
  • Ibiza quarry relies on Cat
    July 30, 2012
    Forty years ago the father of Juan Cardona, the current owner of the quarry Cantera Can Orvay on the island of Ibiza, Spain, started extracting limestone. Today, with 20 employees and a daily output of 3,000tonnes, the company, Áridos y Prefabricados, has grown to become the biggest family owned quarry in the island. "When my father asked if I'd like to study or work, I said I'd like to work. And so I've been working here for 27 years. Since my father's retirement, I've been in charge of the quarry," Juan C
    Read More
  • Caterpillar's improved dozers with new Grade Control systems
    March 15, 2017
    Caterpillar is now offering its sophisticated 3D Cat Grade Control package on its smaller dozers, the D3K2, D4K2, and D5K2 models. This allows more efficient working along with higher accuracy and productivity, while lowering operating costs. The package has integrated roof-mounted antennas. The AccuGrade Ready Option is part of the package, allowing other Cat GRADE technologies to be used, such as AccuGrade Laser or a universal total station when satellite reception is limited. The system provides an
    Read More

Highlighted Content